Summary
Overview
Work History
Education
Skills
Software
Timeline
CustomerServiceRepresentative
Matthew Davis

Matthew Davis

Special Billing Manager
Georgetown,KY

Summary

Experienced Special Billing Manager with over 15 years of experience and leadership. Excellent reputation for effectively resolving problems under pressure and improving customer satisfaction with proactive communication and follow up. Excited to secure a job with Visual Edge Technologies to help achieve company goals.

Overview

16
16
years of professional experience

Work History

Special Billing Manager

Aramark Uniform & Career Apparel
Lexington, KY
12.2017 - Current
  • Remotely managed,trained and facilitated team and client communication autonomously for two years.
  • Directed operations in 20-person billing group managing $35 million in monthly funds.
  • Improved overall financial reporting by streamlining control processes and reporting structures.
  • Projected monthly employee head count needed to execute successful workflow to ensure all customer needs are met efficiently.
  • Responsible for top-down oversite of accounts payable team, to ensure proper accuracy of invoices from subcontractors and appropriate customer interaction.
  • Develop and implement initiatives to increase cash flow and reduce Aramark Uniform Services bad debt.
  • Analyze operating procedures to identify problems and recognize opportunities for improving efficiency for beneficial change.
  • Collaborate with sales,cash,accounts receivable,national account organization,and strategic account teams to document,follow up and take action to resolve any customer issues.
  • Coordinate meetings, presentations and training for onboarding new employees and sub-contractors.

Accounts Receivable Manager

Aramark Uniform & Career Apparel
Lexington, KY
05.2014 - 12.2017
  • Verified discrepancies and resolved clients' billing issues.
  • Reconciled daily AR ledger and verified proper posting.
  • Developed metrics for Key Performance Indicators objectives, supporting key financial results.
  • Implemented new technologies and process automation to encourage beneficial change of reconciled vendor statements and financial reports
  • Recruited, interviewed and hired 37 employees and implemented mentoring programs to promote positive feedback and engagement.
  • Prepared cash flow projections, cost analysis and monthly, quarterly and annual reports.
  • Updated aging reports based on daily audits.

Accounts Receivable Supervisor

Aramark Uniform & Career Apparel
Lexington, KY
02.2010 - 05.2014
  • Resolved accounts with late or skipped payments by contacting account holders or delegating to accounts receivable clerks.
  • Set goals for accounts receivable team of 30 clerks and developed strategies to meet goals in expected time frame of projected completion dates.
  • Maintained records by imaging invoices, debits and credits, and generated detailed scheduled statements.
  • Reviewed invoices to ensure accuracy, identify problems and create solutions.
  • Communicated directly with customers to collect outstanding payments, stay informed, ensure their continued satisfaction and take action to address any concerns.
  • Analyzed financial data from multiple reporting systems to develop operational and performance improvements.

Collections/Financial Reporting Analyst

Aramark Uniform & Career Apparel
Lexington, KY
04.2006 - 03.2010
  • Developed and deepened client relationships to cement over 5 regions of profitable partnerships.
  • Evaluated investment potential of companies with thorough assessments of historical data, operational activities and future objectives.
  • Presented results of financial analyses to clients verbally and in written form.
  • Consolidated financial data and materials for key leadership meetings.
  • Monitored and analyzed financial, statistical and operational data trends.
  • Developed spreadsheet models for diverse projects and analysis.
  • Reviewed monthly requisitions for accuracy and completeness, reconciled transactions and determined payment approval statuses.

Education

Western Kentucky University
Bowling Green, KY

Skills

    Project Management

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Software

Microsoft Office Suite

Oracle

Coupa

Ariba

Get Paid

Salesforce

GoToMeetings

Zoom

Webx

Microsoft Teams

Timeline

Special Billing Manager

Aramark Uniform & Career Apparel
12.2017 - Current

Accounts Receivable Manager

Aramark Uniform & Career Apparel
05.2014 - 12.2017

Accounts Receivable Supervisor

Aramark Uniform & Career Apparel
02.2010 - 05.2014

Collections/Financial Reporting Analyst

Aramark Uniform & Career Apparel
04.2006 - 03.2010

Western Kentucky University

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Matthew DavisSpecial Billing Manager