MATTHEW DEBIASO
Huntington Beach,CA
Summary
Experienced with client acquisition and retention, emphasizing personalized service and strategic relationship building. Utilizes effective communication and negotiation skills to consistently meet and exceed sales targets. Track record of enhancing customer satisfaction through focused and tailored sales approaches.
Overview
9
9
years of professional experience
Work History
Membership Sales Representative
Swingeasy Golf Club
12.2024 - Current
- Provided exceptional customer service during all stages of the sales process – from initial inquiry through post-sale follow-up – resulting in high levels of member satisfaction and loyalty.
- Successfully transitioned existing customers onto more suitable memberships plans when necessary.
- Managed client database efficiently, ensuring accurate tracking of contact information, preferences, interactions, and memberships sold.
- Enhanced customer satisfaction with personalized service, understanding individual needs, and offering appropriate membership plans.
Brewhouse Lead
Flashpoint Brewing Co.
09.2022 - Current
- Weekly Trivia Monday and Bingo Wednesday host.
- Self-motivated, with a strong sense of personal responsibility.
- Worked flexible hours across night, weekend, and holiday shifts.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Worked effectively in fast-paced environments.
Entertainment Lead
The Walt Disney Company- Disneyland
08.2017 - 03.2022
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Reported to Disney's California Adventure management regarding daily character operations
- Performed in Various meet and greets and shows
Audio Visual Technician
Horsemen Private Investigations
10.2016 - 07.2017
- Tested and calibrated audio and visual equipment to verify proper operation.
- Ensured safety compliance during installation and operation of audiovisual equipment, minimizing risk to staff and attendees.
- Collaborated with event planners to determine appropriate audiovisual solutions, resulting in successful events.
Education
Bachelors Degree - Business Administration with a concentration in Finance
Southern New Hampshire University
Manchester, NH12.2024
Associate of Science - Business
Orange Coast College
Costa Mesa, CA05-2022
Huntington Beach High School
06.2016
Skills
- Client support
- Experience in product and service sales
- Client retention strategies
- Effective team leadership
Timeline
Membership Sales Representative
Swingeasy Golf Club
12.2024 - Current
Brewhouse Lead
Flashpoint Brewing Co.
09.2022 - Current
Entertainment Lead
The Walt Disney Company- Disneyland
08.2017 - 03.2022
Audio Visual Technician
Horsemen Private Investigations
10.2016 - 07.2017
Huntington Beach High School
Bachelors Degree - Business Administration with a concentration in Finance
Southern New Hampshire University
Associate of Science - Business
Orange Coast College