Matthew Deese
Marianna ,FL
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Reliable and upbeat Job Title successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
28
28
years of professional experience
Work History
Cashier
LT Enterprises
2016.05 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier/manager
Handi Mart 10
2014.10 - Current
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
Paper Deliverer
Jackson County Floridan
2003.05 - 2015.10
- Loaded and unloaded newspaper bundles at distribution center.
- Assembled and bagged newspapers prior to delivery.
- Delivered papers to Type customers on daily basis.
- Stocked newspaper boxes at assigned locations.
Manager
Burger King
1996.10 - 2014.09
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
General Studies
Chipola College
Marianna, FLDiploma -
Cottondale High School
Cottondale, FL05.1982
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cleaning and sanitizing
- Cash handling and management
- Reliability and punctuality
- Cash Register Operation
- Organizational abilities
- Professionalism and Courtesy
- Basic Math Competence
- Conflict Resolution
- Refunds and exchanges
- Merchandise Restocking
- Cash Drawer Balancing
- POS system operations
- ID Verification
- Inventory Management
Timeline
Cashier
LT Enterprises
2016.05 - Current
Cashier/manager
Handi Mart 10
2014.10 - Current
Paper Deliverer
Jackson County Floridan
2003.05 - 2015.10
Manager
Burger King
1996.10 - 2014.09
General Studies
Chipola College
Diploma -
Cottondale High School