Matthew Doellner
Lansing,MI
Summary
Dynamic professional with a proven track record at MSUFCU, excelling in sales leadership and member relationship management. Adept at strategizing and executing initiatives that enhance team collaboration and drive business success. Recognized for building trust and fostering a high-performance culture, resulting in improved branch performance metrics.
Overview
3
3
years of professional experience
Work History
Assistant Branch Manager
MSUFCU
02.2024 - Current
- Innovatively design and execute strategies to meet organizational goals. Inspire and mobilize others to execute strategies as a team.
- Uses a sales leadership approach by creatively and proactively matching products and services that meet member needs as well as the business objectives of the Credit Union.
- Adapts quickly to new or changing information, conditions and/or unexpected obstacles.
- Maintains a member-focused mindset while balancing the Credit Union’s business needs to
ensure a sustainable business outcome - Builds relationships using empathy and active listening to gain and build trust
Management Development Associate
MSUFCU
08.2023 - 02.2024
- Communicated information to employees and members clearly, including the ability to effectively lead meetings, initiatives, and projects to successful outcomes.
- Made well-reasoned and timely decisions based on careful analysis of available information.
- Ability to effectively lead a team to attain goals
Branch Lead
MSUFCU
12.2022 - 08.2023
- Oversaw daily branch operations, ensuring compliance with company policies and procedures.
- Trained and mentored staff, fostering a collaborative team environment and enhancing overall performance.
- Analyzed branch performance metrics to identify areas for improvement and implement effective strategies.
Education
High School Diploma -
Waverly High School
Lansing, MISkills
- Sales leadership
- Member relationship management
- Trust building
- Team collaboration
- Strategic execution
Timeline
Assistant Branch Manager
MSUFCU
02.2024 - Current
Management Development Associate
MSUFCU
08.2023 - 02.2024
Branch Lead
MSUFCU
12.2022 - 08.2023
High School Diploma -
Waverly High School