Thomas Ocello
Rochelle Park,NJ
Summary
Results-driven management professional with 2+ years of leadership experience in a high-volume, customer-focused environment. Proven track record of leading top-performing teams, driving revenue growth, and delivering exceptional customer experiences. Recognized for consistently ranking among top performers in sales and customer service.
Overview
3
3
years of professional experience
Work History
Assistant Branch Manager
Enterprise Mobility
Little Falls, NJ
06.2025 - Current
- Lead daily branch operations with a focus on revenue, growth, customer satisfaction, and employee development
- Coach and develop team members on sales strategy, customer engagement, and operational efficiency
- Analyze performance metrics to drive profitability and improve overall branch results
- Manage customer concerns, ensuring high retention and satisfaction
Management Trainee
Enterprise Mobility
Fort Lee, NJ
10.2023 - 05.2025
- Developed foundational skills in sales, customer service, and operations management within a fast-paced environment
- Played a key role in maintaining the branch’s consistent #1 ranking in income within our designated region
- Consistently exceeded sales targets and ranked top 10 in sales performance among peers
- Supported daily operations including rental logistics, customer interactions, and business development efforts
- Built relationships with local dealerships, body shops, and insurance partners to drive replacement business
Education
Bachelor of Science - Business Management
Ramapo College of New Jersey
Mahwah, NJ05-2023
Skills
- Sales Leadership
- Revenue Growth
- Employee Development & Coaching
- Customer Experience Excellence
- Operations Management
- Conflict Resolution
- KPI Tracking & Data Analysis
Timeline
Assistant Branch Manager
Enterprise Mobility
06.2025 - Current
Management Trainee
Enterprise Mobility
10.2023 - 05.2025
Bachelor of Science - Business Management
Ramapo College of New Jersey