Matthew Dominguez
Overland Park,KS
Summary
Results-oriented sales professional who engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position.
Overview
4
4
years of professional experience
Work History
Inside Sale Account Representative
Nazdar SourceOne
05.2023 - 08.2024
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions, and overcame objections through consultative selling skills.
- Answered customers' questions regarding products, prices, and availability.
- Collaborated with outside sales representatives, marketing and other departments to generate leads and close sales.
- Utilized data and analytics to identify target markets and understand customer needs.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
- Attended monthly sales meetings and quarterly sales trainings.
- Met existing customers to review current services and expand sales opportunities.
- Contributed to team objectives in fast-paced environment.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Facility Coordinator
Printing Solutions
02.2021 - 05.2023
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Conducted inspections of facility grounds, external structure, systems and equipment.
- Maintained inventory and ordered supplies to keep facility resources readily available.
- Coordinated with vendors and contractors to arrange services and repairs to be completed on time and to desired quality levels.
- Managed parking and transportation systems by monitoring parking areas and transport services to promote easy accessibility for occupants.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Prepared reports and schedules with accuracy.
- Evaluated facility operations and personnel for safety and health regulations compliance.
Customer Service Representative
Printing Solutions
02.2020 - 02.2021
- Responded to customer requests for products, services, and company information.
- Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
- Utilized customer service software to manage interactions and track customer satisfaction.
- Tracked customer service cases and updated service software with customer information.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
- Maintained up-to-date knowledge of product and service changes.
- Investigated and resolved accounting, service and delivery concerns.
Education
High School Diploma -
Lawrence High School
Lawrence, KS05.2014
Skills
- Client Retention Strategies
- Objection handling
- Cold-calling
- Pipeline Management
- Deadline Management
- Vendor Relationship Management
- Supply Chain Coordination
- Health and safety compliance
- Equipment loading
- Mechanical Troubleshooting
- Problem-solving aptitude
- Excellent Communication
- Time Management
- Quality Control Analysis
- Quoting
- Color Management
- Job Scheduling
- Territory Management
Timeline
Inside Sale Account Representative
Nazdar SourceOne
05.2023 - 08.2024
Facility Coordinator
Printing Solutions
02.2021 - 05.2023
Customer Service Representative
Printing Solutions
02.2020 - 02.2021
High School Diploma -
Lawrence High School
Similar Profiles
Jamie ScholzJamie Scholz
Senior HRIS Specialist at NazdarSenior HRIS Specialist at Nazdar
Brianne GilhamBrianne Gilham
Telecommunications Design Engineer at SourceOne Corp.Telecommunications Design Engineer at SourceOne Corp.
GNANESWARA PRASAD NPGNANESWARA PRASAD NP
HR Associate at Client : (Deloitte) Payroll (Sourceone)HR Associate at Client : (Deloitte) Payroll (Sourceone)
Mitchell MaupinMitchell Maupin
Nutrition Specialist at Supplement SuperstoresNutrition Specialist at Supplement Superstores
Adrie HuntAdrie Hunt
Project Manager at JEAC Properties LLCProject Manager at JEAC Properties LLC