Matthew Edson

Ypsilanti

Summary

Hardworking employee that is enthusiastic about learning the auto sales industry inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

years of professional experience

Work History

BDC Sales Specialist

Germain Lexus of Ann Arbor

01.2025 - Current

Built rapport with customers and assessed needs to make product recommendations and upsell.
Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Built strong client relationships through consistent communication and effective problem solving.
Provided first-rate service to all customers and potential customers.
Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.

Driver

Lyft

07.2018 - Current

Followed all relevant traffic laws and safety regulations.
Achieved safe driving records by consistently following traffic rules and regulations.
Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
Delivered goods and products to customer on time and in excellent condition.
Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.

Carpenter

King Remodeling

04.2022 - 09.2024

Completed installations of building structures, trim, flooring, and cabinetry.
Demonstrated versatility in carpentry techniques, working proficiently with both hand tools and power tools to achieve desired results.
Specialized in specific carpentry tasks such as framing, finish work, or restoration projects to provide clients with tailored services and high-quality results.
Demonstrated close attention to detail to verify quality and accuracy of work.

Pharmacy Technician

Hometown Pharmacy

06.2017 - 12.2018

Answered incoming phone calls and addressed questions from customers and healthcare providers.
Stocked, labeled, and inventoried medication to keep accurate records.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Helped maintain the delivery vehicles maintenance
Managed the delivery drivers

Education

Bachelor of Science - Criminal Justice

Washtenaw Community College

Ann Arbor

Skills

Relationship building
Client relations
Customer service and care
Upselling and cross selling
Team collaboration

Performance tracking
Adaptability
Attention to patterns and detail
Exceptional verbal and written skills

Timeline