Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
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Matthew Eisen

Hudsonville,MI

Summary

Results-driven Center Store Manager at SpartanNash, honored with the 2024 Circle of Excellence Award. Expertise in inventory management and staff development, leading to enhanced customer satisfaction. Proven track record in fostering team collaboration and resolving conflicts, while achieving operational objectives and maintaining safety protocols. Background as an Assistant Warehouse Manager, excelling in logistics and team leadership.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Center Store Manager

SpartanNash
Hudsonville, MI
04.1995 - Current
  • 2024 Circle of Excellence Award Winner in the company. Top 50 employee chosen by fellow associates and voted in by the executive team.
  • Streamlined daily store operations to maximize workflow and productivity.
  • Trained staff to elevate customer service skills and satisfaction levels.
  • Oversaw inventory management for timely product replenishment and availability.
  • Resolved customer complaints promptly while ensuring professionalism.
  • Enforced company policies and safety standards among all staff members.
  • Scheduled employee shifts based on demand forecasts within labor budgets.
  • Fostered teamwork through effective leadership practices, enhancing collaboration.
  • Reviewed financial statements and sales reports to assess productivity and goal attainment.

Assistant Warehouse Manager

Modern Beverage
Holland, Michigan
04.2004 - 02.2016
  • Coordinated daily shipments to ensure accuracy and timely delivery.
  • Supervised warehouse staff to maintain productivity and adherence to safety protocols.
  • Organized warehouse layout to enhance workflow efficiency.
  • Ensured compliance with safety standards and regulations across all operations.
  • Monitored inventory levels for effective stock control and management.
  • Collaborated with departments to facilitate on-time order fulfillment.
  • Trained new employees on safety protocols and operational procedures.

Property Manager

Myself
Holland, Michigan
07.2004 - Current
  • Managed property operations, ensuring maintenance and tenant satisfaction.
  • Conducted tenant screenings and prepared lease agreements efficiently.
  • Handled resident complaints and expedited maintenance requests.
  • Ensured that all rent payments were collected on time by following up with delinquent tenants.

Education

Associate of Science - Business Management

Davenport University
Grand Rapids, MI
12-2001

Skills

  • Inventory management
  • Financial analysis
  • Staff training and development
  • Policy enforcement
  • Team building and collaboration
  • Conflict resolution strategies
  • Time management

Accomplishments

  • 2024 SpartanNash Circle of Excellence Award Winner

Certification

  • Walk behind powered industrial truck license.

References

References available upon request.

Timeline

Property Manager

Myself
07.2004 - Current

Assistant Warehouse Manager

Modern Beverage
04.2004 - 02.2016

Center Store Manager

SpartanNash
04.1995 - Current

Associate of Science - Business Management

Davenport University

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