Matthew Elias
Kissimmee,FL
Summary
Offering strong interpersonal skills and keen ability to learn and adapt quickly within dynamic work environment. Brings focus on operational efficiency and customer satisfaction, with hands-on experience in managing schedules and resources. Ready to use and develop organizational and leadership skills as an HVACR Technician.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Domino's Pizza
03.2025 - Current
- Coordinated daily operations to enhance workflow efficiency and team performance.
- Developed training materials for staff onboarding and skill enhancement initiatives.
- Analyzed customer feedback to identify areas for service improvement and implement solutions.
- Managed inventory levels, ensuring accurate stock counts and timely replenishment processes.
Event Staff
A6 Security
12.2023 - 01.2025
- Played a crucial role in ensuring the satisfactions of all customers and patrons.
- Managed the sales of goods using different point of sale systems.
- Efficiently handled money and giving out the correct amount of change.
Sales Associate
Mimm Malabar LLC
06.2023 - 04.2024
- Achieved sales targets enhancing overall store revenue and customer loyalty.
- Efficiently processed customer orders and coordinated delivery logistics.
- Cultivated strong customer relationships, recognized for personalized service and attention to detail.
Multiple Job Titles
Prior Companies
10.2021 - 06.2023
- Delivered orders promptly, ensuring customer satisfaction and repeat business.
- Delivered exceptional customer service in fast-paced dining environment.
- Dedicated worker in various other fields.
Delivery Driver
Papa John's Pizza
10.2022 - 06.2023
- Collaborated with team members to ensure smooth operations.
- Completed on-time deliveries by choosing best and most efficient routes.
- Utilized excellent communication and interpersonal skills to provide exceptional customer service.
- Maintained a perfect driving record, prioritizing safety and adhering to traffic laws and regulations.
Education
No Degree - HVACR
Osceola County Technical College
Kissimmee, FL03-2026
High School Diploma -
Everglades Preparatory Academy
Homestead, FL06.2022
Skills
- Team leadership
- Decision-making
- Customer service
- Problem resolution
- Team collaboration
- Customer complaint resolution
- Product knowledge
- POS system operation
- Quality assurance
- Electrical wiring
- System troubleshooting
- System diagnostics
Certification
- EPA608: Universal, Environmental Protection Agency - September. 2025.
- OSHA10 Hour Course, Occupational Safety and Health Administration - August, 2025.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Assistant Manager
Domino's Pizza
03.2025 - Current
Event Staff
A6 Security
12.2023 - 01.2025
Sales Associate
Mimm Malabar LLC
06.2023 - 04.2024
Delivery Driver
Papa John's Pizza
10.2022 - 06.2023
Multiple Job Titles
Prior Companies
10.2021 - 06.2023
No Degree - HVACR
Osceola County Technical College
High School Diploma -
Everglades Preparatory Academy
Similar Profiles
Zachary PiracciZachary Piracci
Special Events Stand Lead at Patterson Pizza dba Domino's PizzaSpecial Events Stand Lead at Patterson Pizza dba Domino's Pizza
Hayden AlldredgeHayden Alldredge
Pizza Delivery Driver at Pizza Hut - Domino's PizzaPizza Delivery Driver at Pizza Hut - Domino's Pizza
Emre DursunEmre Dursun
General Manager at JIA Pizza Inc dba Domino's PizzaGeneral Manager at JIA Pizza Inc dba Domino's Pizza
QUINN CLARKEQUINN CLARKE
Assistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's PizzaAssistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's Pizza
Alphonse AgraviadorAlphonse Agraviador
Internal Audit Manager at Church & Dwight Co., IncInternal Audit Manager at Church & Dwight Co., Inc