Matthew Englund
Modesto,CA
Summary
Branch Operations Manager dedicated to increasing efficiency, streamlining procedures, and improving employee morale with hands-on leadership style. Over fifteen years of progressive warehouse/distribution experience.
Overview
19
19
years of professional experience
Work History
Branch Operations Manager
Alameda Electrical Distributors / CST
Sacramento, CA
08.2023 - Current
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Trained employees on proper procedures and strategies to improve productivity.
- Improved branch efficiency by streamlining operations and implementing new processes.
- Conducted regular performance evaluations for staff members, identifying areas for improvement and opportunities for advancement.
- Organized staff schedules to ensure adequate coverage during peak business hours while maintaining employee satisfaction.
Warehouse Supervisor
Alameda Electrical Distributors
Modesto, CA
07.2021 - 08.2023
- Enforced strict safety procedures and protocols through successful management.
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Managed scheduling, training and inventory control.
- Built strong operational teams to meet process and production demands.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Supported accident investigations and prepared related paperwork.
- Planned delivery routing, team workflows and promotional initiatives.
Driver
Alameda Electrical Distributors
Modesto, United States
04.2020 - 07.2021
- Loaded and unloaded items for delivery to and from the vehicle
- Delivered items within reasonable time by traveling most direct route
- Ensured that the truck was well-maintained and scheduled required repairs
- Addressed customer complaints, proactively seeking resolution to promote repeat business
- Inspected the delivery vehicles before and after trips and completed basic repairs to keep each in good working order.
Site Manager
Hub Group
Stockton, United States
04.2018 - 04.2020
- Coordinated site work and logistics to consistently deliver on-time and quality projects to operations
- Worked with customers and onsite staff to improve operations and employee relations
- Served as primary point-of-contact to manage materials, logistics, and vendors for construction projects
- Supervised hourly and temporary personnel, providing work direction and reviewing work processes
- Addressed and resolved customer inquiries and complaints and engaged with customers to determine satisfaction levels with products offered.
Dispatcher/Supervisor
Boise Cascade
Lathrop, United States
08.2012 - 03.2018
- Dispatched work orders seamlessly by carefully monitoring schedules and resources
- Oversaw dispatch coordination and directed attention to special instructions
- Prepared daily work and run schedules
- Organized daily assignment and run schedules for individuals and crews
- Relayed work orders and messages to and from supervisors and work crews using cellular and radio networks to keep everyone on the same page.
Warehouse Supervisor
Calply
Ripon, United States
04.2005 - 06.2010
- Collaborated with operations staff and team supervisors to coordinate efficient pick planning
- Maintained warehouse inventory by conducting monthly physical counts and reconciling variances
- Taught employees about important procedures and enforced policies for efficient and successful warehouse operations
- Implemented procedures to promote efficient operation and utilization of warehouse equipment
- Managed facility security with strong eye to detail, observant approach, and minimal shrinkage.
Education
High School Diploma -
Modesto High
Modesto, CASkills
- Team building
- Leadership
- Communication
- Organization
- People management
- Decision making
- Dependable
- Customer service
- Staff Training
- Forklift Operations
- Logistics Management
- Inventory Management
- Staff Training and Development
- Process Improvements
- Maintaining Compliance
- Strategic Planning
- Opening and closing procedures
- Staff Supervision
- Compliance Reporting
Timeline
Branch Operations Manager
Alameda Electrical Distributors / CST
08.2023 - Current
Warehouse Supervisor
Alameda Electrical Distributors
07.2021 - 08.2023
Driver
Alameda Electrical Distributors
04.2020 - 07.2021
Site Manager
Hub Group
04.2018 - 04.2020
Dispatcher/Supervisor
Boise Cascade
08.2012 - 03.2018
Warehouse Supervisor
Calply
04.2005 - 06.2010
High School Diploma -
Modesto High