Matthew Evans
Knoxville,TN
Summary
Dynamic sales professional, and former Marine with a proven record of exceeding revenue targets, building strong client relationships, and leading teams under pressure. Brings exceptional discipline, resilience, and strategic problem-solving skills developed through military service, combined with expertise and consult of selling and market expansion. Adept at driving business growth, fostering customer loyalty, and delivering results in competitive environment.
Overview
33
33
years of professional experience
Work History
Owner/Operator
On Time Veteran Express & Logistics LLC
Knoxville, TN
04.2024 - 12.2025
- Managed daily operations to ensure timely delivery and customer satisfaction.
- Established strong vendor relationships to enhance service reliability and quality.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior Product or Service to customers.
Project Manager
Final Touch Exteriors
Knoxville, TN
08.2018 - 05.2020
- Coordinated project timelines and resources to ensure timely completion of residential exterior renovations.
- Managed client communications and expectations throughout project lifecycle to enhance satisfaction and trust.
- Oversaw quality control processes to maintain high standards in workmanship and materials used in projects.
- Developed project plans, including scope, budget, and schedule, to align with client objectives and company goals.
Auto Salvage Laborer
Pull Apart
Knoxville, TN
09.2015 - 04.2018
- Operated heavy machinery to dismantle vehicles efficiently and safely.
- Assisted in inventory management, ensuring accurate tracking of salvageable parts.
- Collaborated with team members to streamline dismantling procedures, enhancing workflow efficiency.
- Conducted inspections on incoming vehicles to determine salvage potential and prioritize processing.
Parts Counter Sales Person
Ted Russell
Knoxville, TN
04.2012 - 05.2015
- Managed inventory levels to optimize parts availability and customer satisfaction.
- Analyzed sales trends to adjust strategies and improve customer engagement.
- Collaborated with suppliers to negotiate pricing and secure favorable terms for parts procurement.
- Fostered strong relationships with clients, resulting in increased customer satisfaction and loyalty.
- Ordered parts for customers, repair shops, and service departments for use in Type equipment.
- Increased parts sales by developing and maintaining strong relationships with customers and suppliers.
- Managed inventory levels, ensuring accurate stock availability and efficient order fulfillment.
- Assisted customers with product selection, providing expert advice to enhance satisfaction and loyalty.
- Built strong relationships with customers, leading to increased repeat business and positive word-of-mouth referrals.
Mortgage Loan Officer
Integrity Mortgage
Orlando, Florida
05.2003 - 03.2012
- Guided clients through mortgage application process, ensuring compliance with regulatory requirements.
- Evaluated borrower creditworthiness to recommend suitable loan products and terms.
- Developed and maintained strong relationships with real estate agents and referral partners.
- Analyzed market trends to provide strategic insights on loan offerings and pricing strategies.
- Enhanced client retention by providing outstanding service throughout the mortgage process, from pre-approval to closing.
- Assisted clients in selecting correct loan product and terms to meet needs and financial goals.
Aftermarket Auto Parts Manager
Complete Auto Design
Saint Petersburg, FL
03.1999 - 04.2003
- Oversaw inventory management to ensure optimal stock levels and timely replenishment.
- Collaborated with suppliers to negotiate pricing and delivery schedules, enhancing cost efficiency.
- Streamlined order processing procedures to improve workflow and reduce lead times.
- Trained and mentored staff on product knowledge and customer service best practices.
Heavy Equipment Operator/infantry Machine Gunner
United States Marine Corps
03.1993 - 11.1998
- Embraced adaptability to navigate changing project requirements and unexpected obstacles during work assignments.
- Exhibited adaptability and expertise by operating diverse heavy machinery to meet project requirements.
- Oversaw training and operation of diverse equipment and attachments to meet team requirements.
- Enhanced unit readiness by executing comprehensive equipment maintenance and conducting thorough weapons inspections.
- Fostered unit cohesion and morale through active participation in recreational activities and team-building events.
Education
High School Diploma -
Harriman High School
Harriman, TN1992
Skills
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Excellent communication
- Critical thinking
Affiliations
US Marine Corps Veteran
Timeline
Owner/Operator
On Time Veteran Express & Logistics LLC
04.2024 - 12.2025
Project Manager
Final Touch Exteriors
08.2018 - 05.2020
Auto Salvage Laborer
Pull Apart
09.2015 - 04.2018
Parts Counter Sales Person
Ted Russell
04.2012 - 05.2015
Mortgage Loan Officer
Integrity Mortgage
05.2003 - 03.2012
Aftermarket Auto Parts Manager
Complete Auto Design
03.1999 - 04.2003
Heavy Equipment Operator/infantry Machine Gunner
United States Marine Corps
03.1993 - 11.1998
High School Diploma -
Harriman High School