Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Matthew Feuerstein

Racine

Summary

Adept at guest engagement and problem-solving, I excelled in roles at Javiers Cuisine and Jellystone Park, enhancing customer satisfaction through expert conflict management and menu knowledge. My proactive approach in both front-of-house and maintenance positions showcases a versatile skill set, driving operational excellence without compromising service quality.

Overview

2
2
years of professional experience

Work History

Restaurant Waiter

Javiers Cusine
Racine
11.2022 - Current
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.

Park Maintenance

Racine County Parks
Racine
06.2024 - 08.2024
  • Maintained inventory of tools, supplies and materials required for park maintenance.
  • Applied fertilizers, pesticides and park maintenance chemicals.
  • Followed safety protocols at all times while performing duties related to park maintenance.
  • Adhered to strict safety guidelines while operating vehicles or heavy machinery used in park maintenance operations.
  • Organized and managed public works projects such as road construction, bridge repair, and park maintenance.

Yogi Bear

Jellystone Park Camp Resorts
Caledonia
07.2023 - 08.2023
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Directed the guest to the campsites and amenities.
  • Worked effectively in team environments to make the workplace more productive.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
  • Assisted with customer requests and answered questions to improve satisfaction.

Education

St Cathine's High School
Racine, WI
05-2025

Skills

  • Conflict management
  • Menu specials memorization
  • Guest engagement
  • Cash handling
  • Problem-solving

Affiliations

  • Played Baseball though out high school
  • Volunteered at my middle school festival during the summer of my sophomore and junior year of high school
  • Assisted and accompanied veterans during their rehabbilitation

Timeline

Park Maintenance

Racine County Parks
06.2024 - 08.2024

Yogi Bear

Jellystone Park Camp Resorts
07.2023 - 08.2023

Restaurant Waiter

Javiers Cusine
11.2022 - Current

St Cathine's High School
Matthew Feuerstein