Matthew Fierro
Nokomis,FL
Summary
Forward-thinking professional with proven history of leadership, planning and problem solving. Adept collaboration with professional to accomplish demanding objectives, motivate staff, and organize resources. Systematic understanding of maintaining coverage for all operational needs.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Island Fin Poke
Nokomis , FL
12.2023 - Current
- Managed daily operations of the department.
- Assisted with interviewing, hiring, and training team members, offering consistent constructive feedback on work performance.
- Performed regular inspections of kitchen equipment and storage areas for cleanliness and functionality.
- Scheduled staff shifts and monitored attendance.
- Counted and balanced cash drawer at the beginning and end of shift.
- Provided exceptional customer service to ensure customer satisfaction.
Team Member
Target
Sarasota , FL
11.2022 - 11.2023
- Provided excellent customer service by helping customers locate items they were looking for.
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
Shift Supervisor
McDonald's
Northport , FL
06.2020 - 05.2022
- Monitored inventory levels of food items needed to prepare meals quickly during peak hours.
- Performed opening and closing duties such as setting up equipment, restocking shelves or cleaning tables.
- Provided guidance for team members when dealing with difficult customers or high stress situations.
- Provided training for new employees in areas such as safety procedures, order taking and cash register operation.
- Assisted customers with orders, payment transactions and product selection.
Education
High School Diploma -
State College of Florida, Manatee-Sarasota
Bradenton, FLSkills
- Sales monitoring
- Cost Reduction
- Product and service knowledge
- Operations Management
- Task Delegation
- Recruiting and interviewing
Timeline
Assistant Manager
Island Fin Poke
12.2023 - Current
Team Member
Target
11.2022 - 11.2023
Shift Supervisor
McDonald's
06.2020 - 05.2022
High School Diploma -
State College of Florida, Manatee-Sarasota
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