Summary
Overview
Work History
Education
Skills
Volunteer Experience
Awards & Academic Achievements
Athletic Achievements
Languages
Websites
Timeline
Generic

MATTHEW FILLIBEN

WILMINGTON

Summary

Student athlete with proven leadership skills and a background in customer service. Expertise in environmental safety and effective time management. Strong track record of improving customer satisfaction and fostering a positive environment in high-pressure situations. Ready to apply these strengths to enhance team dynamics and drive success.

Overview

3
3
years of professional experience

Work History

Sales Associate

Quiet Storm Surf Shop
Rehoboth Beach
04.2024 - 08.2024
  • Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
  • Streamlined service operations by coordinating with kitchen staff and servers to optimize food delivery timing and reduce table turnover time.
  • Delivered exceptional customer service at beachside retail location, matching surf equipment to customer needs while maintaining product knowledge and shop organization.
  • Managed daily inventory counts and restocking procedures, ensuring optimal product availability during peak summer season.
  • Assisted diverse clientele in selecting appropriate surfing gear, providing detailed product information and safety guidelines.
  • Processed transactions accurately while maintaining store presentation standards and contributing to positive shopping atmosphere.

Food Runner / Restaurant Busser

Iron Hill Brewery
Rehoboth Beach
05.2023 - 08.2023
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Assisted servers in attending to guests' needs, ensuring a smooth service flow during peak hours.

Lifeguard

Westminster Swim Club
Hockessin
05.2021 - 08.2022
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Gave swim lessons to kids and taught swimming strokes, floating techniques, and treading water.
  • Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
  • Assisted in organizing and implementing recreational activities and programs.
  • Experience with concessions, cleaning, and up-keeping of pool grounds.
  • Worked with patrons all ages in building positive relationships and reliability.

Education

Bachelor of Science - SPORTS PHYSIOLOGY & BUSINESS STRATEGY

Mount St Mary's University
Emmitsburg, MD
05.2026

HIGH SCHOOL DIPLOMA -

Salesianum High School
Wilmington, DE
06.2022

Skills

  • Customer service
  • Team collaboration
  • Safety training
  • Inventory management
  • Effective communication
  • Event planning
  • Product recommendations
  • Time management

Volunteer Experience

  • Delaware Center For Homeless Veterans, Painting homes for veterans and job search assistance
  • Nativity Preparatory School, Tutoring & Mentoring Students
  • Christiana Hospital, Community service representative
  • St. Mary Magdalen Catholic School, School volunteer

Awards & Academic Achievements

  • Guido R. Schiavi Award at Salesianum High School
  • Delaware Saint Frances De Sales Award
  • 3.8 Cumulative High School GPA
  • Current 3.1 Cumulative College GPA

Athletic Achievements

  • 4 Time DIAA First Team All State in Track & Field
  • Currently Running & Competing in NCAA Division 1 Athletics in Cross Country and Track & Field

Languages

Spanish
Limited

Timeline

Sales Associate

Quiet Storm Surf Shop
04.2024 - 08.2024

Food Runner / Restaurant Busser

Iron Hill Brewery
05.2023 - 08.2023

Lifeguard

Westminster Swim Club
05.2021 - 08.2022

Bachelor of Science - SPORTS PHYSIOLOGY & BUSINESS STRATEGY

Mount St Mary's University

HIGH SCHOOL DIPLOMA -

Salesianum High School

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