Matthew F. Nielsen
Los Angeles,CA
Summary
Strategic communicator with expertise in project and program management, driving successful multimedia campaigns across diverse sectors. Skilled in performance reporting and data analysis, effectively translating insights into actionable strategies. Experienced in collaborating with cross-functional teams to exceed client expectations and achieve project goals.
Overview
8
8
years of professional experience
Work History
Client Services Manager
FANDOM
Los Angeles, California
02.2023 - Current
- Managed client portfolio which included Universal Studios, Disney, Amazon, Warner Bros., Lionsgate, Paramount, Apple, Capcom, EA, Ubisoft, Bandai Namco Entertainment America, and Sony.
- Maintained client relationships by partnering with internal and external teams to understand client goals and objectives.
- Organized regular meetings with clients to align on project goals and initiatives.
- Oversaw project timelines, ensuring on-time service delivery to clients.
- Interfaced with third-party companies to resolve concerns and request additional data.
- Created reports on key performance indicators related to campaigns and executions.
- Provided regular reporting and wrap-up analyses using various data points.
- Provided guidance to team members on how to handle difficult situations with clients.
Senior Associate
Dentsu
Los Angeles, California
01.2022 - 12.2022
- Spearheaded linear media campaigns within high-profile sporting events in the NBA Finals, NCAA Football Playoffs, and World Series among others on behalf of the General Motors client.
- Led research and reviewed media landscape trends to inform strategic decision-making.
- Ensured campaigns met deliverables and adhered to budgetary goals.
- Provided comprehensive reports and analyses on campaign performance for stakeholder evaluation.
- Participated in creative pitch meetings and documented key discussions.
- Secured additional sponsorship opportunities and promotions related to campaign launches, including on-site activations and custom advertisements.
Negotiator
OMG23
Burbank, California
12.2018 - 12.2021
- Coordinated purchasing and placement of cable and digital advertisements for Walt Disney Studios, enhancing brand visibility.
- Drove audience engagement and consumer growth by leading full-scale multimedia campaigns.
- Served as primary contact between agency and media network partners to ensure clear communication and collaboration.
- Managed diverse employee groups to deliver projects on schedule, ensuring alignment with client objectives.
Public Relations Intern
Olmstead Williams Communications
Los Angeles, California
09.2018 - 12.2018
- Yielded success on behalf of high-profile clients by developing case studies and leading the execution of set initiatives.
- Curated and edited written blurbs to effectively showcase client initiatives.
- Provided coverage for clients by creating an in-house media representative database.
- Reviewed and addressed client concerns and inquiries to ensure satisfaction.
Education
The Leadership Challenge Workshop - undefined
University of California, Santa Barbara
Santa Barbara01-2018
Bachelor of Arts (BA) - Communication
University of California, Santa Barbara
Santa Barbara05-2018
Associate of Arts (AA) - Communication
Moorpark College
Moorpark, CASkills
- Account management
- Media planning
- Performance reporting
- Data analysis
- Campaign execution
- Media Purchasing & Analytics
- Client relationship management
- Project & Program Management
- Campaign Planning & Delivery
- Media Trend Analysis
- CRM Systems
- Research & Report Writing
Timeline
Client Services Manager
FANDOM
02.2023 - Current
Senior Associate
Dentsu
01.2022 - 12.2022
Negotiator
OMG23
12.2018 - 12.2021
Public Relations Intern
Olmstead Williams Communications
09.2018 - 12.2018
Associate of Arts (AA) - Communication
Moorpark College
Bachelor of Arts (BA) - Communication
University of California, Santa Barbara
The Leadership Challenge Workshop - undefined
University of California, Santa Barbara
Leadership Experience
- FANDOM, Lead the training process for new employees and contractors across various levels of experience and seniority. Performed routine quality checks and implemented best practices for employees to better align with company performance expectations.
- Dentsu, Managed assistant-level employees through task delegation, QA checks, process implementation and training.