Matthew Franklin
Summary
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
Work History
Advanced Services Technician
Comcast
Hendersonville
09.2023 - Current
- Take care of commercial customers quickly and efficiently
- Install and troubleshoot equipment
- Communicate with IT representatives when needed
- Help businesses run smoothly with little to no downtime
Communications Technician
Comcast
Hendersonville
07.2017 - 09.2023
- Install and troubleshoot Comcast equipment for residential customers
- Volunteered to join Home Security team
- Work well with teammates when help was needed
- Always take care of the customers
Machine Operator
Berry Global Plastics
Nashville
11.2014 - 07.2017
- Ensure machine was safe to use
- Provide material for a different machine at the plant
- Stay on task and work efficiently
- Package material in a professional way to ensure the customers were happy
Kitchen Supervisor
Chic-Fil-A
Hendersonville
06.2012 - 11.2014
- Run a successful night time kitchen staff
- Place the right crew members in the right places
- Ensure that customers get their food as quickly as possible
- Lead the team in the kitchen well
Education
Bachelor - Business
Martin Methodist College
Pulaski, TN 08.2010 - 05.2013
Skills
- Equipment maintenance
- Troubleshooting techniques
- System diagnostics
- Quick learner
Timeline
Advanced Services Technician
Comcast
09.2023 - Current
Communications Technician
Comcast
07.2017 - 09.2023
Machine Operator
Berry Global Plastics
11.2014 - 07.2017
Kitchen Supervisor
Chic-Fil-A
06.2012 - 11.2014
Bachelor - Business
Martin Methodist College
08.2010 - 05.2013