Matt Freeborn
Wake Forest,North Carolina
Summary
Skilled server offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
12
12
years of professional experience
Work History
Insurance Sales Specialist
BGC Expert Contractors
Raleigh , NC
10.2020 - 11.2023
- Knocked doors to secure new clients and sell them on getting a new roof for the cost of the deductible on their insurance policy.
- Identified damage on roofs and worked with clients through the claims process to get them their new roof.
- Showed up to the jobs site to make sure all materials were there and they were happy after it was complete.
Bartender
Compass Rose Brewery
Raleigh , NC
03.2019 - 12.2020
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Provided drink suggestions to customers based on their preferences.
- Processed payments accurately and efficiently with POS system.
Bartender
Bad Daddy's Burger Bar
Raleigh, NC
06.2016 - 03.2019
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
Server
Carolina Ale House- LM Hospitality
Wake Forest, NC
03.2012 - 06.2016
- Greeted tables and gathered orders correctly.
- Worked with the kitchen/bar to bring out food and drinks in a timely manner.
- Processed payments and provided excellent customer service throughout their whole experience.
Education
High School Diploma -
Lafayette High School
Lafayette, GA05-2010
Some College (No Degree) - Business Management
Lee University
Cleveland, TNSkills
- Guest Engagement
- Order Management
- Table Bussing
- Beverage Preparation
- Suggestive Selling
- Effective customer upselling
Timeline
Insurance Sales Specialist
BGC Expert Contractors
10.2020 - 11.2023
Bartender
Compass Rose Brewery
03.2019 - 12.2020
Bartender
Bad Daddy's Burger Bar
06.2016 - 03.2019
Server
Carolina Ale House- LM Hospitality
03.2012 - 06.2016
High School Diploma -
Lafayette High School
Some College (No Degree) - Business Management
Lee University
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