Matthew Freeman
Big Flats
Summary
Experienced with managing sales operations and coordinating team efforts to meet targets. Utilizes organizational skills and attention to detail to ensure smooth processes. Track record of enhancing customer satisfaction through effective communication and support.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Team Lead
Corning Inc.
Addison, NY
08.2014 - Current
- Led project teams through all phases of development to achieve timely and cost-effective results. Oversaw resource allocation and task assignments to optimize team performance. Fostered a culture of accountability and continuous improvement within the team.
- Directed team operations to achieve project objectives and enhance collaboration.
- Directed team efforts to fulfill job requirements on schedule while adhering to customer specifications.
- Oversaw maintenance and troubleshooting of equipment to ensure optimal performance.
- Oversaw shipping and receiving operations utilizing forklift equipment.
- Utilized technical and interpersonal skills to drive team collaboration and efficiency.
- Assisted in managing multiple tasks to meet deadlines. Supported team members in prioritizing workload effectively. Coordinated schedules to optimize time management.
- Ensured precision and accuracy in deliverables to enhance overall quality.
- Demonstrated meticulous attention to detail in all tasks and projects.
Operations Manager
BEST BUY
Horseheads, NY
08.2007 - 08.2014
- Managed daily shipping and receiving activities, maintaining organization and accuracy in product handling.
- Oversaw daily operations for multiple departments to enhance efficiency. Led and coordinated a team of 20+ associates to achieve departmental goals.
- Developed and delivered comprehensive training programs for new employees to ensure understanding of daily systems and store policies.
Education
Associates -
CORNING COMMUNITY COLLEGE
09-2010
DIPLOMA - undefined
HORSEHEADS HIGH SCHOOL
01-2004
Skills
- Two years of supervisory experience
- Team management experience
- Extensive manufacturing experience
- Skilled in forklift operation
- Attention to detail
- Customer focus
- Schedule management
- Client communication
- Deadline management
Certification
Driver's License
Additional Information
- Skills & Abilities
- MANAGEMENT
- Best Buy Assistant Manager training 2008 and 2013
- Trained other sales support supervisors at Henrietta and Ithaca
- LEADERSHIP
- Store MVP quarter 1 2011
- Store MVP quarter 2 2012
- Store MVP quarter 4 2012
Timeline
Team Lead
Corning Inc.
08.2014 - Current
Operations Manager
BEST BUY
08.2007 - 08.2014
DIPLOMA - undefined
HORSEHEADS HIGH SCHOOL
Associates -
CORNING COMMUNITY COLLEGE