Matthew Furniss
Henderson,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Shopper and Delivery Driver
Instacart
03.2021 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Provide exceptional quality customer service, with consistently high customer ratings and very positive feedback.
- Tracked substitutions and informed customers of changes.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Turo Rental Cars
Turo
03.2020 - 03.2022
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Enhanced company revenue by upselling additional services and insurance packages to clients.
- Managed customer queries efficiently via phone calls or emails, resulting in prompt issue resolution and satisfied clientele.
Car Detail and Wash
Las Flores Hand Car Wash
02.2017 - 02.2019
- Ensured timely delivery of detailed vehicles to customers.
- Enhanced customer satisfaction by meticulously inspecting and correcting completed work.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
Education
High School Diploma -
Tesoro High School
Rancho Santa Margarita, CA06.2018
Skills
Attention to Detail
Flexible Schedule
Reliability
Certification
- Certified 1G Smog Technician
Timeline
Personal Shopper and Delivery Driver
Instacart
03.2021 - Current
Turo Rental Cars
Turo
03.2020 - 03.2022
Car Detail and Wash
Las Flores Hand Car Wash
02.2017 - 02.2019
High School Diploma -
Tesoro High School
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