Matthew Furniss
Henderson,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Personal Shopper and Delivery Driver
Instacart
03.2021 - Current
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Provide exceptional quality customer service, with consistently high customer ratings and very positive feedback.
- Tracked substitutions and informed customers of changes.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
Turo Rental Cars
Turo
Mission Viejo, CA
03.2020 - 03.2022
- Conducted thorough inspections of vehicles before and after rentals, minimizing damage claims and maintaining fleet quality.
- Enhanced company revenue by upselling additional services and insurance packages to clients.
- Managed customer queries efficiently via phone calls or emails, resulting in prompt issue resolution and satisfied clientele.
Car Detail and Wash
Las Flores Hand Car Wash
Rancho Santa Margarita, CA
02.2017 - 02.2019
- Ensured timely delivery of detailed vehicles to customers.
- Enhanced customer satisfaction by meticulously inspecting and correcting completed work.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
Education
High School Diploma -
Tesoro High School
Rancho Santa Margarita, CA06.2018
Skills
Attention to Detail
Flexible Schedule
Reliability
Certification
- Certified 1G Smog Technician
Timeline
Personal Shopper and Delivery Driver
Instacart
03.2021 - Current
Turo Rental Cars
Turo
03.2020 - 03.2022
Car Detail and Wash
Las Flores Hand Car Wash
02.2017 - 02.2019
High School Diploma -
Tesoro High School