Summary
Work History
Education
Skills
Timeline
Generic

Matthew Geissler

VENICE,FL

Summary

Dynamic Shift Manager with a proven track record at Dairy Queen Grill & Chill, excelling in staff training and client service. Demonstrated critical thinking by resolving customer issues and optimizing team performance. Skilled in financial transactions and safety protocols, ensuring a productive and compliant work environment.

Work History

Shift Manager

Dairy Queen Grill & Chill
  • Trained and mentored new employees to enhance team performance.
  • Delegated tasks effectively while providing clear instructions to optimize productivity.
  • Resolved escalated customer issues, demonstrating strong problem-solving abilities aligned with company standards.

Line Cook

Burger King
2017 - 2019
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Line Cook

McDonald's
2016 - 2017
  • Prepared food items such as meats, poultry, and fish for frying purposes.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
  • Expedited service during peak hours by coordinating with fellow line cooks on timing of dish completion.

Education

No Degree -

New Dorp High School
Staten Island, NY

Skills

  • Financial transactions
  • Critical thinking
  • Client service orientation
  • Staff training and coaching
  • Safety protocols

Timeline

Shift Manager

Dairy Queen Grill & Chill

Line Cook

Burger King
2017 - 2019

Line Cook

McDonald's
2016 - 2017

No Degree -

New Dorp High School

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