Matthew Goeldi
Newly Graduated Student
Mt Pleasant,SC
Summary
Driven student leveraging studies in political science seeks real-world experience working in a field that will help to support the community. Offers strong interpersonal and task prioritization skills.
Overview
2027
2027
years of professional experience
5
5
years of post-secondary education
Work History
Concessions Worker
Regal Cinemas
5 2016 - 2 2020
- Consistently provided friendly service to promote customer engagement.
- Handled cash and processed payments, sorting bills and maintaining records of transactions.
- Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
- Adhered to alcohol service policies and procedures.
- Corrected order issues, provided refunds and replaced items.
- Monitored inventory and notified management of deficiencies or shortages.
Theater Usher
Regal Cinemas
05.2016 - 02.2020
- Sold admission, processed payments, and issued tickets.
- Assisted patrons with seating by giving directions and lighting paths.
- Greeted and collected tickets of patrons at theater entrance.
- Reviewed tickets for authenticity and applicability to particular event.
- Provided information about current and future events at facility.
Winthrop Poll - Telephone Interviewer
Winthrop University
10.2023 - 01.2024
- Maintained a comprehensive understanding of company policies, procedures, and guidelines related to telephone interviewing processes.
- Participated actively in continuous professional development programs aimed at enhancing my interviewing skills and knowledge of research methodologies.
- Streamlined data collection process for faster project completion by effectively utilizing computer software and databases.
- Adapted quickly to changes in project parameters, ensuring seamless transitions between different surveys and assignments.
- Employed persuasive techniques when necessary to encourage reluctant respondents to participate in surveys or provide additional information.
- Handled sensitive information with discretion, adhering to confidentiality requirements and protecting respondent privacy.
- Achieved high levels of accuracy by meticulously reviewing collected data for errors before submission for analysis.
- Gathered data and insights from participants during telephone interviews.
Document Preservation
Trident Chiropractic
02.2024 - 04.2025
- Performed routine maintenance checks on climate control systems, preserving optimal environmental conditions for document preservation.
- Increased end-user satisfaction through effective training sessions, clear documentation, and ongoing support.
- Maintained detailed documentation of all client interactions, ensuring accurate records for reporting purposes and program evaluation efforts.
- Streamlined workflow processes for better efficiency in handling and processing documents.
- Handled digitization and preservation of X-Rays and other medical documents for upload to office database and software.
Bookseller
Barnes And Noble Bookstore
10.2024 - 06.2025
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Conducted regular inventory audits to maintain accurate records and identify potential areas for improvement in stock management processes.
- Applied interpersonal and communication skills to establish selling relationship with customers.
- Restocked shelves and kept store displays attractive and organized to drive sales.
- Assisted customers with locating books and other materials in store.
- Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
Pet and Home Sitter
Independent
08.2025 - Current
- Employed positive reinforcement methods to encourage good behavior.
- Provided overnight care for pets on an as-needed basis, ensuring a secure environment while families were away from home.
- Provided daily care and enrichment for family pets and monitored for potential health issues.
- Received and stored mail for clients until their return.
- Assisted pets with daily needs and ensured they received daily exercise and met dietary requirements.
Education
Associate of Science - Cyber Security
Trident Technical College
Charleston, SCBachelor of Arts - History And Political Science
Winthrop University
Rock Hill, SC 08.2019 - 05.2024
Skills
POS inventory system operation
Loss prevention training
Security awareness
Hospitality service expertise
Customer Service
Clerical Support
Active Learning
Feedback Receptivity
Cross-cultural sensitivity
Questionnaire Assistance
Unbiased Interviewing
Telephone Etiquette
Flexibility
Timeline
Pet and Home Sitter
Independent
08.2025 - Current
Bookseller
Barnes And Noble Bookstore
10.2024 - 06.2025
Document Preservation
Trident Chiropractic
02.2024 - 04.2025
Winthrop Poll - Telephone Interviewer
Winthrop University
10.2023 - 01.2024
Bachelor of Arts - History And Political Science
Winthrop University
08.2019 - 05.2024
Theater Usher
Regal Cinemas
05.2016 - 02.2020
Concessions Worker
Regal Cinemas
5 2016 - 2 2020
Associate of Science - Cyber Security
Trident Technical College