Matthew Golanty
Ellwood City,PA
Summary
Results-driven professional with extensive experience in retail and security management. Skilled in team leadership, problem-solving, and inventory control, with a focus on streamlining operations to boost sales and improve customer experiences.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Dollar Tree Stores
Ellwood City, PA
01.2025 - Current
- Assisted in managing daily store operations to ensure efficient workflow and customer satisfaction.
- Executed inventory management practices, maintaining optimal stock levels and reducing shrinkage.
- Trained new staff on store policies, procedures, and customer service standards to enhance team performance.
- Supported the implementation of promotional displays and merchandising strategies to increase sales visibility.
Branch Security Supervisor
Carnegie Library of Pittsburgh
Pittsburgh, PA
07.2021 - 10.2024
- Supervised security personnel to ensure compliance with safety protocols and library policies.
- Conducted regular inspections to identify potential security vulnerabilities within library facilities.
- Trained staff on emergency procedures, enhancing overall preparedness for incidents or disruptions.
- Collaborated with local law enforcement to address safety concerns and improve community relations.
Store Receiver
Carnegie Science Center
Pittsburgh, PA
01.2019 - 05.2021
- Streamlined receiving processes, reducing discrepancies in shipments and improving overall efficiency.
- Implemented tracking systems for inventory control, increasing accuracy of stock assessments.
- Monitored quality of received merchandise, ensuring compliance with organizational standards.
- Developed standard operating procedures for receiving operations, contributing to consistent workflow improvements.
- Coordinated inventory management to ensure accurate stock levels and timely replenishment.
- Collaborated with vendors to resolve shipment issues, enhancing supplier relationships.
- Led team in organizing storage areas, optimizing space utilization and accessibility of products.
- Trained new staff on proper handling of incoming goods and adherence to safety protocols.
- Increased productivity with effective multitasking skills while managing multiple priorities in a fast-paced retail setting.
- Minimized waste by accurately tracking damaged or defective items and coordinating returns or exchanges with suppliers.
- Improved customer satisfaction by ensuring products were readily available and restocked.
Education
No Degree - Business Management
CCAC
Monroeville, PAHigh School Diploma -
Gateway Senior Highschool
Monroeville, PA05-2003
Skills
- Team leadership
- Staff supervision
- Staff training and development
- Team motivation
- Task delegation
- Workforce planning
- Decision-making
- Problem-solving
- Time management
- Financial reporting
- Customer service
- Client engagement
- Conflict resolution
- Customer rapport
- Goal setting
Timeline
Assistant Manager
Dollar Tree Stores
01.2025 - Current
Branch Security Supervisor
Carnegie Library of Pittsburgh
07.2021 - 10.2024
Store Receiver
Carnegie Science Center
01.2019 - 05.2021
No Degree - Business Management
CCAC
High School Diploma -
Gateway Senior Highschool