Matthew Golder
Layton,UT
Summary
Skilled Customer Service Representative with a proven track record at Domino's Pizza, excelling in complaint resolution and maintaining a high-energy attitude. Demonstrated ability to enhance customer satisfaction through expert consulting and effective problem-solving. Adept at stock management and multitasking, consistently delivering solutions that exceed customer expectations.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Representative
Domino's Pizza
Layton, UT
04.2024 - 12.2024
- Answered customer inquiries and provided accurate information regarding products and services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Assisted with unloading deliveries from suppliers into storage areas.
- Operated cash register to process cash, check, and credit card transactions.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
Education
High School Diploma -
Layton High School
Layton, UT05-2024
Skills
- Complaint resolution
- Tactful and diplomatic
- Customer consulting
- Positive and professional
- Stock management
- Product and service solutions
- Time management proficiency
- Multitasking
- Safety processes and procedures
- Shelving of products
- Product restocking
- Merchandise upselling
- High-energy attitude
- Credit card payment processing
Certification
- Food Handler Permit.
Affiliations
- I enjoy engaging in physical fitness activities, particularly through regular visits to the gym, and playing soccer Additionally, I value spending quality time with friends and family. In my leisure moments, I appreciate listening to music and playing video games.
Accomplishments
- During my time on the high school soccer team, I had the opportunity to develop my leadership abilities and enhance my communication skills. The experience taught me how to remain composed and work collaboratively with others, even in challenging, high-pressure situations. These skills have proven invaluable in problem-solving and teamwork.
References
References available upon request.
Timeline
Customer Service Representative
Domino's Pizza
04.2024 - 12.2024
High School Diploma -
Layton High School
Similar Profiles
Hayden AlldredgeHayden Alldredge
Pizza Delivery Driver at Pizza Hut - Domino's PizzaPizza Delivery Driver at Pizza Hut - Domino's Pizza
Emre DursunEmre Dursun
General Manager at JIA Pizza Inc dba Domino's PizzaGeneral Manager at JIA Pizza Inc dba Domino's Pizza
QUINN CLARKEQUINN CLARKE
Assistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's PizzaAssistant Manaer/GM in Training at Perfect Pizza Pie, Inc Dba Domino's Pizza
PETER IRVING GREENPETER IRVING GREEN
General Manager at Domino's Pizza dba Lewisburg Pizza LLCGeneral Manager at Domino's Pizza dba Lewisburg Pizza LLC
Amber JaraAmber Jara
Advanced Medical Support Assistant at Department of Veterans AffairsAdvanced Medical Support Assistant at Department of Veterans Affairs