Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Gordon

Franklin,NC

Summary

Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional customer service. Passionate about continuous learning and professional development.

Overview

17
17
years of professional experience

Work History

Server

Primary restaurant and bar
Highlands, NC
09.2023 - 11.2024
  • Provided excellent customer service to ensure satisfaction.
  • Checked food before serving it to customers.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Delivered food orders promptly and courteously.
  • Stayed informed about daily specials, new menu items, promotions.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Ensured that each guest was served courteously, quickly, and efficiently.

Counter Sales Plumbing and Industrial

Winthrop Supply Company
Indianapolis, Indiana
01.2015 - 09.2023
  • Assisted customers in selecting items to meet their needs.
  • Ensured shelves were stocked with the correct merchandise.
  • Maintained cleanliness of checkout area by wiping down counters and restocking supplies.
  • Provided advice on products, services, and promotions to customers.
  • Resolved discrepancies between customer orders and actual deliveries.
  • Handled customer complaints in a professional manner while resolving issues quickly and efficiently.
  • Tracked shipments from suppliers to ensure timely delivery of merchandise.
  • Performed regular inventory checks to ensure stock levels were maintained.
  • Created price tags for new items and updated existing ones as needed.
  • Organized store displays to maximize visibility of products for customers.
  • Greeted customers and provided excellent customer service.
  • Answered store and merchandise questions and led customers to wanted items.
  • Expertly problem solved customer's plumbing and industrial jobs.

Landscape Artist

Mark Anderson Landscaping
Indianapolis, IN
01.2011 - 10.2013

Small engine maintenence and repair

Expert precision with weed eaters

Operated mowers efficiently

Managed maintenence of all lawn tools

Woodworker

Patrick Sullivan home remodeling
Indianapol, Indiana
03.2008 - 10.2012
  • Applied stains and finishes to enhance the beauty of each piece created.
  • Assembled components for custom pieces utilizing dowels, glue, screws, nails.
  • Installed custom cabinetry and furniture for clients.
  • Built jigs and fixtures to aid in the production process.
  • Adhered strictly to safety protocols when operating power tools or machinery.
  • Fabricated and finished hardwood products using a variety of tools, including saws, sanders, routers, and jointers.
  • Demonstrated excellent time management skills while meeting tight deadlines.
  • Remodeled kitchens and bathrooms
  • Tile, flooring, plumbing, electrical.
  • In charge of the tool and supply trailer cleaning and organizing.

Education

Some College - Electrical Engineering

Purdue University
West Lafayette, IN

Certificates in 4 Disciplines - Multiple Disciplines Of Welding

Midwest Technical Institute
Indianapolis, IN
08.2025

Skills

  • Customer service
  • Order management
  • Power tools
  • Hand tools
  • Farm work
  • Tractor work
  • Fence maintenance and installation
  • Drywall
  • Plumbing
  • Painting
  • Electrical
  • Automotive
  • Inventory management
  • Team collaboration
  • Conflict resolution
  • Time management
  • Effective communication
  • Attention to detail
  • Problem solving
  • Cleanliness standards
  • Price memorization
  • Task prioritization
  • Professional appearance
  • Positive and professional attitude

Timeline

Server

Primary restaurant and bar
09.2023 - 11.2024

Counter Sales Plumbing and Industrial

Winthrop Supply Company
01.2015 - 09.2023

Landscape Artist

Mark Anderson Landscaping
01.2011 - 10.2013

Woodworker

Patrick Sullivan home remodeling
03.2008 - 10.2012

Some College - Electrical Engineering

Purdue University

Certificates in 4 Disciplines - Multiple Disciplines Of Welding

Midwest Technical Institute
Matthew Gordon