Summary
Overview
Work History
Education
Skills
Timeline
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MATTHEW GRANT

Fayetteville,GA

Summary

Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Adapts quickly to new needs and policies. Reliable and punctual. Successfully handles fast-paced work. Proven willingness to take on any task to support team and help business succeed. Offers strong genuine and prompt abilities to add on to a business with strong goals.

Overview

4
4
years of professional experience

Work History

Relocation Specialist

Michaels Organization
Atlanta, GA
05.2023 - Current
  • Streamlined relocation processes by implementing efficient organizational strategies, resulting in reduced stress for clients.
  • Reduced time spent on administrative tasks through effective use of technology and software tools.
  • Managed all aspects of client relocations, ensuring a seamless transition and minimal disruption to their lives.
  • Developed strong relationships with vendors and service providers, leading to improved services and cost savings for clients.

Assistant Manager

Bee Well Botanicals CBD
Kennesaw, GA
12.2022 - 05.2023
  • Assisted in the development of operational strategies to ensure efficient and productive operations.
  • Managed customer service inquiries and complaints in a timely manner.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.

Lead Sales Specialist

Beewell Botanicals CBD
Kennesaw,GA
03.2021 - 11.2022
  • Quality assurance, Written communication, and Analytical thinking
  • Attendance oversight Contract negotiation, Merchandised products according to diagrams and store procedures, arranging featured items in high-traffic areas to boost sales
  • Trained, coached and mentored new sales associates for maximum performance.
  • Used POS systems to process sales transactions, confirm pricing, and manage inventory
  • Reported out-of-stock items for replenishment and researched product alternatives for customers
  • Provided exceptional customer service to foster client loyalty and satisfaction.

Lead Driver

Zumiez
Marietta,GA
10.2020 - 02.2021
  • Weekly check-ins with SM to discuss positives, opportunities, and growth
  • Interview strategies
  • Ability to Train
  • Supplies Audits
  • Monitoring employee concerns (accidents, training needs, etc)
  • Counseled drivers on violations of company policy or service standards to improve performance.
  • Recruited, trained and assessed 6 drivers and qualifications of each as per driving laws.

Education

Some College (No Degree) - Accounting

Georgia State University
Atlanta, GA
12-2025

High School Diploma -

Whitewater High School
Fayetteville, GA
05.2016

Skills

  • Loyalty Programs
  • Teamwork and Collaboration
  • Account Management
  • Strong Communication and Interpersonal Skills
  • Sales Initiatives
  • Time Management
  • Inventory
  • Client Relationship-Building
  • Accounts analysis
  • Risk Analysis
  • Auditing
  • Payroll Processing
  • Cash Flow Management
  • Tax Preparation
  • Regulatory Compliance
  • General Ledger Management

Timeline

Relocation Specialist

Michaels Organization
05.2023 - Current

Assistant Manager

Bee Well Botanicals CBD
12.2022 - 05.2023

Lead Sales Specialist

Beewell Botanicals CBD
03.2021 - 11.2022

Lead Driver

Zumiez
10.2020 - 02.2021

Some College (No Degree) - Accounting

Georgia State University

High School Diploma -

Whitewater High School

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