Matthew Green
Dixon Springs,TN
Summary
Dynamic former Owner of Hydraulic Services L.L.C., I excel in customer relations and small business operations, driving growth through strategic decision-making and team leadership. Leveraged relationship-building skills to enhance client satisfaction and loyalty, achieving notable repeat business. Expert in staff hiring and human resources, I fostered a collaborative environment, propelling brand visibility and competitive edge. Focused Hydraulic Mechanic with extensive hydraulic experience. Inspecting, breaking down and repairing equipment. Proven to work quickly and accurately to meet tight timelines. Proficient in maintaining smooth and efficient mechanical systems. Systematic professional with keen eye for details, strong focus on performance improvements and skill in root cause analysis.
Overview
6
6
years of professional experience
Work History
Owner
Hydraulic Services L.L.C.
01.2019 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
Education
High School Diploma -
Gallatin Senior High School
Gallatin, TN06.1995
Skills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Client Service
- Team Oversight
- Staff hiring
- Human Resources
- Customer Service
- Decision-Making
- Team Leadership
- Customer Service Management
Timeline
Owner
Hydraulic Services L.L.C.
01.2019 - Current
High School Diploma -
Gallatin Senior High School
Similar Profiles
KyungHwa YangKyungHwa Yang
Multimedia Graphic Designer at Ward's Hydraulic ServicesMultimedia Graphic Designer at Ward's Hydraulic Services
Luke BrooksLuke Brooks
Field Service Hydraulic Technician at Kempe Engineering/ Jacks Hydraulic ServicesField Service Hydraulic Technician at Kempe Engineering/ Jacks Hydraulic Services
Cara SchantzCara Schantz
Office/Parts Manager at Hydraulic Breaker ServicesOffice/Parts Manager at Hydraulic Breaker Services