Matthew Hayes
Hampton,GA
Summary
Adaptable professional experienced in data center operations and HVAC systems. Known for strong problem-solving abilities and teamwork, contributing to efficient installations and operational improvements. Committed to maintaining high standards in technical support and safety compliance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Data Center Technician
Saluteinc
Fayetteville, GA
09.2025 - Current
- Assisted in routine data center maintenance and monitoring activities.
- Supported installation and configuration of server hardware and software components.
- Conducted diagnostic tests to identify and resolve technical issues promptly.
- Ensured compliance with safety protocols and operational procedures within the facility.
- Participated in team meetings to discuss performance improvements and operational efficiency.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.
- Conducted inventory control and reported stock or receiving discrepancies identified when comparing inventory records with physical items or received products and packing slip.
- Maintained strict adherence to safety protocols, ensuring safe working environment for all staff.
Lawn Care Technician
Self Employed Services
Hampton, GA
05.2022 - Current
- Operated lawn care equipment, ensuring proper maintenance and functionality for efficient service delivery.
- Designed customized lawn care plans based on client needs and environmental conditions.
- Implemented pest control measures, improving overall lawn health and aesthetics.
- Trained new technicians in safe operation of tools and best practices for landscaping tasks.
- Established strong client relationships through effective communication and follow-up services.
- Managed scheduling and logistics to optimize service routes, enhancing operational efficiency.
- Developed marketing strategies to attract new clients, expanding business reach and revenue potential.
- Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained and serviced lawn care equipment to enhance longevity.
- Developed lasting customer relationships and grew network over time.
- Seeded, sodded and hydroseeded lawns to provide visually appealing outdoor space.
- Provided accurate estimates for potential clients based on their lawn care needs and preferences, contributing to a higher conversion rate.
- Assisted in the design and installation of landscape features such as flower beds, hardscapes, and irrigation systems to enhance curb appeal.
- Diagnosed lawn and garden issues and recommended targeted solutions.
HVAC Helper
CBs Heating and Air
Riverdale, GA
03.2020 - 08.2023
- Assisted technicians with installation and maintenance of HVAC systems, ensuring compliance with safety standards.
- Conducted routine inspections and troubleshooting on HVAC equipment to enhance operational efficiency.
- Supported inventory management by tracking parts and supplies for HVAC projects.
- Collaborated with team members to maintain cleanliness and organization in work areas during service calls.
- Learned to operate diagnostic tools and equipment to assess system performance effectively.
- Implemented best practices for equipment handling, reducing chances of damage during installations and repairs.
- Supported company growth by maintaining a positive attitude, strong work ethic, and commitment to excellence in all tasks performed.
- Assisted in the installation of new heating, ventilation, and air conditioning systems for enhanced energy savings.
- Maximized job site efficiency with proper preparation of materials needed for each assignment according to specifications provided by senior technicians or project managers.
- Inspected and tested equipment for conformance with specifications.
- Operated variety of power tools and hand tools.
Security Forces Journeyman
United States Air Force
San Antonio, TX
03.2009 - 03.2013
- Conducted security assessments to identify vulnerabilities and ensure compliance with safety standards.
- Patrolled designated areas to deter criminal activity and maintain safe environments.
- Managed access control systems, verifying credentials for personnel and visitors.
- Responded to emergency situations, implementing protocols to safeguard personnel and property.
- Trained junior personnel on security procedures and operational best practices.
- Developed incident reports detailing findings and coordinating with law enforcement as necessary.
- Collaborated with team members to enhance response strategies during high-stress scenarios.
- Analyzed security operations, recommending improvements to increase efficiency and effectiveness.
- Provided detailed incident reports, documenting observations and actions taken during security operations.
- Enhanced security measures by conducting thorough patrols, monitoring surveillance equipment, and enforcing access control.
- Performed risk assessments for various situations, devising tailored action plans to mitigate potential hazards effectively.
- Reduced potential threats by identifying vulnerabilities and implementing corrective actions to secure facilities.
- Assisted in maintaining physical security measures such as perimeter fencing, lighting, and alarm systems to deter unauthorized access or potential threats.
- Managed and supervised security force personnel and duties.
Education
HVAC
UEI Morrow
Morrow, GA10-2019
Skills
- Data center operations
- Computer hardware troubleshooting
- Network support
- Maintenance and repairs
- Component installation
- Teamwork
- Teamwork and collaboration
- Problem-solving
- EPA certification
- Air conditioning repair
Certification
EPA-universal
Timeline
Data Center Technician
Saluteinc
09.2025 - Current
Lawn Care Technician
Self Employed Services
05.2022 - Current
HVAC Helper
CBs Heating and Air
03.2020 - 08.2023
Security Forces Journeyman
United States Air Force
03.2009 - 03.2013
HVAC
UEI Morrow