Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Hoff

Las Vegas

Summary

Results-driven professional with a strong track record in overseeing residential and commercial title transactions. Expertise in compliance management, effective communication, and team leadership ensures seamless operations and risk mitigation in high-pressure environments.

Overview

17
17
years of professional experience

Work History

Chief Title Officer

ROC Title
Las Vegas
04.2024 - Current

Overseeing the production and operation of the company’s title department for residential and commercial transactions within Nevada and Arizona. Responsible for production oversight for commitments and other issued insurance products, title policy production post-closing and troubleshooting escalated title issues. Acting as primary source of contact for the company with its insurance underwriters. Ensured compliance with underwritings updated best practices, procedures, rates, and remittance payments. Ensured company's compliance with Department of Insurance and State Law regulations. Involved and fully operating within residential and commercial transactions providing title services, as needed. Assisting with internal and external audits, providing documentation as requested by auditors, well ensuring the information provided is accurate and in a timely manner.

Title Manager

ROC Title
Las Vegas
01.2022 - 04.2024

Managing and Overseeing the production and operation of the company’s title department for residential and commercial transactions within Nevada. Responsible for production oversight for commitments and other issued insurance products, title policy production post-closing and troubleshooting escalated title issues. Acting as primary source of contact for the company with its insurance underwriters. Ensured compliance with underwritings updated best practices, procedures, rates, and remittance payments. Ensured company's compliance with Department of Insurance and State Law regulations. Involved and fully operating within residential and commercial transactions providing title services, as needed. Assisting with internal and external audits, providing documentation as requested by auditors, while ensuring the information provided is accurate and in a timely manner.

Title Officer

ROC Title
Las Vegas
09.2020 - 01.2022

Assisting in the production and operation of the company’s title department in Nevada for residential and commercial transactions. Ensuring that we are compliant with underwriting requirements, best practices, and state law. Issuing requirements and reviewing documents needed for issuance of insurance. Conducting thorough title searches to identify property ownership issues. Reviewing title documents for accuracy and compliance with regulations. Working with underwriters, escrow staff, and clients to troubleshoot title issues while ensuring compliance with underwriting requirements and mitigation of risk. Reviewing fees and requested coverage and endorsements prior to closing. Reviewing and submitting documents for recording within county records, confirming information within the documents is accurate and insurable. Issuing all insurance products post-closing.

Customer Service Manager

ROC Title
Las Vegas
01.2017 - 01.2022

Provided assistance and support to the company's marketing team and clients. Assisted with property information, various marketing tools, and other services to build new client relationships and maintain existing ones. Created, implemented and managed the company's customer service procedures and policies. Attended and hosted marketing events and classes. Managed all customer inquiries obtained by phone, email, and in person.

Title Assistant

DOMA (North American Title)
Las Vegas
09.2013 - 05.2017

Assisted and provided support to the title department and acting title officer. Provided assistance to our escrow team, associated with general title matters within our transactions. Prepared, reviewed, and issued title insurance documents related to the transactions. Completed title examinations, reviewed recording documents and advised of various title matters. Ensured the accuracy of title commitments, policies, and other insurance related products.

Customer Service Representative

DOMA (North American Title)
Las Vegas
09.2011 - 08.2013

Provided assistance and support to the company's marketing team and clients. Assisted with property information, various marketing tools, and other services to build new client relationships and maintain existing ones. Attended and hosted marketing events and classes. Managed all customer inquiries obtained by phone, email, and in person.

TSG/Admin. Assistant & Recorder

DOMA (North American Title)
Las Vegas
09.2009 - 08.2011

Assisted Senior Administrative Assistant with various office tasks. Managed file records and requests from the escrow department. Assisted the Trustee Sales Guarantee department with daily recordings and other various tasks.

Education

High School Diploma -

Patterson High School
Patterson
06-2005

Skills

  • Title examination
  • Title document review
  • Problem solving
  • Attention to detail
  • Team leadership
  • Time management
  • Professionalism and ethics
  • Continuous learning mindset
  • Effective communication

Timeline

Chief Title Officer

ROC Title
04.2024 - Current

Title Manager

ROC Title
01.2022 - 04.2024

Title Officer

ROC Title
09.2020 - 01.2022

Customer Service Manager

ROC Title
01.2017 - 01.2022

Title Assistant

DOMA (North American Title)
09.2013 - 05.2017

Customer Service Representative

DOMA (North American Title)
09.2011 - 08.2013

TSG/Admin. Assistant & Recorder

DOMA (North American Title)
09.2009 - 08.2011

High School Diploma -

Patterson High School
Matthew Hoff