Positive, empathetic, and dedicated to improving patient well-being by delivering personalized hearing solutions. Comprehensive understanding of audiometric testing and device programming complemented by strong communication and teamwork skills. Committed to improving quality of life for individuals through precise and compassionate hearing care.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Licensed Hearing Instrument Specialist
Health Services Seattle DBA Miracle Ear
07.2022 - Current
Managed and ordered in-office inventory to ensure availability of appropriate necessities.
Educated patients on proper care and home maintenance of their hearing aids, resulting in reduced device malfunctions.
Counseled patients on expectations of new and current devices based on individual hearing loss.
Administered standardized testing for new and current patients following WA state DOH guidelines.
Fit hearing devices to a variety of hearing losses, including proper tips/molds and output needs.
Fit hearing devices from multiple manufacturers programming software to ensure best fitting of devices customized to each patient.
Managed and adjusted schedule on a week-to-week basis to ensure maximum efficiency and flow to the workday.
Worked in tandem with a PCC to ensure a good working relationship and open communication lines.
Took customized ear impressions to help improve comfort level and ensure proper sound was attained.
Education
Exercise Science
Central Washington University
Ellensburg, WA
Associate of Applied Science - Physical Therapist Assistant
Pima Medical Institute
Seattle
06-2013
Skills
Hearing aid maintenance
Impression taking
Patient counseling
Hearing aid cleaning
Device programming
Otoscopy examination
Certification
Active Hearing Instrument Specialist License - 2025.
Active Physical Therapist Assistant License - 2013
Timeline
Licensed Hearing Instrument Specialist
Health Services Seattle DBA Miracle Ear
07.2022 - Current
Exercise Science
Central Washington University
Associate of Applied Science - Physical Therapist Assistant