MATTHEW H.S. FUNG
Needham,MA
Summary
Experienced banker with a proven track record in efficiently establishing new customer accounts, implementing security measures, and providing audit support. Exceptional organizational skills, ability to build strong relationships, and meticulous attention to documentation accuracy. Equipped with 4 years of relevant experience, ready to contribute expertise to a challenging role with growth and advancement opportunities.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bank Teller
TD Bank
03.2021 - Current
- Teller trained
- Cash handling and Transaction
- Customer Service
- Opened, closed, and updated accounts for customers.
- Balanced teller drawers and ATM cash.
- Educated customers on features and benefits of banking products and services.
- Monitored account activity and identified suspicious transactions, taking appropriate action to prevent fraud.
- Processed applications for new accounts.
- Counted, verified and handled bank deposits and armored car transactions.
- Performed account maintenance by closing out accounts and changing customer addresses.
- Educated customers on online banking and mobile banking applications.
- Handled various accounting transactions.
Front Desk Assistant
Balera School of Ballroom Dance
11.2017 - 02.2020
- Oversee payment process and maintain studio payment records
- Perform administration duties
- Market studio events and class promotions
- Greet and check people in for classes
- Handled payment and bill processing, change giving and payment collecting for guests.
- Answered customer telephone calls promptly and appropriately handled needs.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
Dessert Counter Associate
American Girl
09.2011 - 09.2013
- Make desserts and beverages for customers
- Help with table services
- Bus tables
- Managed multiple tasks in high-volume environment.
- Performed cash, card, and check transactions to complete customer purchases.
Diet Aide
Unidine at Elizabeth Seton Residence
09.2010 - 08.2011
- Work in the Kitchen as a Diet Aide
- Serve food and beverages to the elderly
- Food preparation and service
- Kitchen maintenance and sanitation
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Education
Bachelors - Arts in Political Science
University Massachusetts of Boston
Boston, MA01.2020
Associates Degree - General Sciences
Massachusetts Bay Community College
Wellesley Hills, MA01.2013
Freshmen Year - undefined
Westfield State College
Westfield, MA05.2009
Skills
- Microsoft PowerPoint
- Deposit and withdrawal management
- Money handling
- Mind and Body Application
- Encore Application
- Cash counting
- Branch operations
Certification
- Driver’s license (Have a Car)
- Public Notary
Community Service
- Beth Israel Deaconess Hospital, Volunteer as front desk assistant, Needham, MA, Compile patients reports and distribute to doctors and other hospital staff, Copy patient questionnaires and hospital health policies, Perform clerical duties and tasks
- Briarwood Healthcare & Rehabilitation Center, Volunteer to help the elderly patients, Needham, MA, Prepare and distribute snacks to the elderly, Perform duties as a patient transporter
Awardsandactivities
- Needham High School Varsity Swim Team
- Honorable mention in High School History Department
- International Club
- Speech and Debate Team
Timeline
Bank Teller
TD Bank
03.2021 - Current
Front Desk Assistant
Balera School of Ballroom Dance
11.2017 - 02.2020
Dessert Counter Associate
American Girl
09.2011 - 09.2013
Diet Aide
Unidine at Elizabeth Seton Residence
09.2010 - 08.2011
Associates Degree - General Sciences
Massachusetts Bay Community College
Freshmen Year - undefined
Westfield State College
Bachelors - Arts in Political Science
University Massachusetts of Boston
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