Matthew Hsu
Summary
Proactive product expert with advanced footwear knowledge. Expertise in footwear wear testing, manufacturing and sales. Experienced coach and team manager. Masters in Sports Product Management and Bachelors in Kinesiology. Seeking Footwear Product Testing Analyst II, WHQ position.
Overview
7
7
years of professional experience
Work History
Footwear Specialist
DICK'S Sporting Goods
10.2023 - Current
- Increased customer satisfaction and sales by providing personalized footwear recommendations based on individual needs and preferences.
- Measured customers' feet using Brannock device to determine proper shoe size.
- Conducted gait analysis to recommend appropriate supportive footwear.
- Merchandised store and complied with footwear brand standards with regard to visual display tasks.
Wear Test Coordinator Intern
BALA Footwear
06.2020 - 09.2020
- Developed the first wear test program for BALA Footwear, conducted fit and wear tests, designed surveys, managed 24-member wear test group.
- Conducted thorough analysis of test results from wear test group, identifying patterns and trends that led to targeted improvements for initial launch product, the BALA Twelves.
Injection Machine Operator and PCO
Nike AIR-MI
10.2017 - 07.2019
- Operated injection molding machinery, mold cleaning and upkeep, maintained function of 5 or more machines over 12-hour shift, assembled various Nike Air bags.
- Conducted daily material tests to ensure zero contamination in raw material.
- Earned promotion to Injection Molding team after 3 months, responsible for production of VaporMax parts.
Education
Master of Science - Sports Product Management
University of Oregon
Portland, OR03.2021
Bachelor of Science - Kinesiology
Oregon State University
Corvallis, OR03.2017
Skills
- Footwear Wear Test Design, Planning, Survey Design, Recruitment and Project Management
- Footwear Manufacturing
- Retail Footwear Sales
- Footwear Sizing and Fitting with Gait Analysis
- High School Basketball Coach
- Team Leadership
- Microsoft Office
Accomplishments
- Successfully launched BALA Footwear's first shoe, the BALA Twelves, after managing Wear Test/ Clinical Trials program.
- Obtained patent for Sports Product Management team project, an innovative weightlifting belt
- Won multiple footwear sales contests at DICK'S Sporting Goods Clackamas
Awards
- Robin and Roger Best Innovation Award - Awarded to our SPM project team for "Creation of an outstanding and innovative product"
- DSG Clackamas Teammate Player of the Month - January 2024
Timeline
Footwear Specialist
DICK'S Sporting Goods
10.2023 - Current
Wear Test Coordinator Intern
BALA Footwear
06.2020 - 09.2020
Injection Machine Operator and PCO
Nike AIR-MI
10.2017 - 07.2019
Master of Science - Sports Product Management
University of Oregon
Bachelor of Science - Kinesiology
Oregon State University