MATTHEW IFEDIEGWU

Hart Nissan Of Nova

03.2025 - 05.2025

Answered customer inquiries regarding vehicle availability, specifications, financing terms.
Greeted customers and identified their automotive needs.
Performed market research on competitor vehicles and pricing strategies.
Developed relationships with customers by providing excellent customer service.
Arranged test drives for potential buyers, emphasizing key features of the vehicles being tested.
Generated leads through cold calling prospective clients.
Processed transactions quickly and accurately utilizing dealership software programs.
Resolved any customer complaints in a timely manner while maintaining excellent customer relations.
Maintained up-to-date knowledge of new products and services offered by the dealership.
Participated in trade shows and conventions showcasing dealership's inventory.
Attended regular training sessions to stay abreast of changes in industry trends and regulations.
Prepared sales contracts and other necessary paperwork for vehicle purchases.
Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
Showcased vehicle features and took customers on test drives in local area.
Managed sales negotiations and financing options.
Checked purchased vehicles at delivery time for damage and completed remaining preparations.
Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
Analyzed customer needs to make suitable product recommendations and demonstrations.