Matthew Jarrell
Training Manager
Chalfont,PA
Summary
Dynamic Training Manager at ENV Services, Inc. with a proven track record in onboarding and virtual training. Expert in cGMP/ISO 17025 compliance, consistently exceeding performance standards. Strong communicator, fostering team cohesion and enhancing customer relationships, while producing impactful training materials that bridge skill gaps and drive operational excellence.
Overview
21
21
years of professional experience
2
2
Certifications
5
5
years of post-secondary education
Work History
Training Manager
ENV Services, Inc.
Hatfield, Pennsylvania
10.2019 - Current
- Revised and implemented training program for onboarding technicians.
- Developed various training aids and study guides to support NSF and CNBT accreditation efforts.
- Maintained passing rates consistently exceeding industry standards for NSF and CNBT applicants.
- Conducted numerous virtual trainings for individuals and groups, reducing costs and enhancing adaptability.
- Heavily involved in creation and revision of forms, technical documents, and standard operating procedures still in use.
- Produced training videos for supplemental on-the-job training, bridging skills gap between novice and experienced technicians.
Field Supervisor, BSL 3 Specialist
ENV Services, Inc.
San Antonio, Texas
07.2014 - 10.2019
- Supervised up to seven personnel, evaluated performance, and implemented field audit program for training consistency.
- Assessed multiple BSL-3 and BSL-4 facilities nationwide, generating reports for CDC inspections.
- Tested new software and hardware to support change management on technological enhancements.
- Provided comprehensive training to new hires, enhancing technical aptitude across various business functions.
- Developed successful resolutions for issues that arose during field operations.
- Monitored project progress against established timelines and budgets.
Biomedical Technician
US Army Institute of Surgical Research
San Antonio, TX
05.2012 - 07.2014
- Performed scheduled and unscheduled services on various research and hospital equipment.
- Shipped, received, and tracked all TMDE (calibration) Equipment.
- Coordinated with vendors to ensure prompt third party service.
- Maintained safe work environment and adhered to privacy regulations.
- Established professional relationships with manufacturing and laboratory personnel through effective communication and collaboration skills to promote collaboration and enhance results.
Field Service Technician
ENV Services, Inc.
San Antonio, TX
01.2010 - 05.2012
- Consistently requested by customers for upper-echelon jobs.
- Provided reliable training to new hires while building technical aptitude on multiple facets of business and instruction.
- Collaborated with multiple technicians in lead roles which established team cohesion and efficiency for each job.
- Built long-standing customer relationships which contributed to an increase in revenue.
Special Electronics Device Repairer
United States Army
Schofield Barracks, HI
09.2004 - 12.2009
- Organized and managed smooth preventive maintenance tasks such as evaluating part functionality, cleaning components and removing old seals and gaskets.
- Kept robust spare parts inventory based on expected needs to minimize downtime.
- Applied functional knowledge and troubleshooting abilities to isolate and diagnose diverse faults.
- Implemented impromptu wall to wall counseling concurrently with data entry of personnel monikers.
- Performed scheduled/unscheduled services on various electronic equipment to include radios, computers, night vision devices, and lasers.
- Maintained accountability and reordered for a running bench stock.
- Supervised and cross trained technicians on testing, troubleshooting, and repairing equipment.
Education
Master of Science - Organizational Leadership
Johns Hopkins University
Baltimore, MD 01.2026 - Current
Bachelor of Science - Business Studies in Accounting
Southern New Hampshire University
Hooksett, NH 09.2017 - 05.2019
Associate of Applied Science - Culinary Arts
Art Institute of San Antonio
San Antonio, TX 07.2011 - 05.2014
Skills
- Onboarding and virtual training
- Strong communication skills
- Microsoft Office proficiency
- Performance standards management
- cGMP/ISO 17025 compliance
- Customer service excellence
- Fast-paced learning
- Project management
- Change management
- E-learning platforms
- Adult learning theories
- Learning management systems
Certification
• NSF Accredited, 01/01/26
• CNBT Accredited, 07/01/28
• CNBT Accredited, 07/01/28
Timeline
Master of Science - Organizational Leadership
Johns Hopkins University
01.2026 - Current
Training Manager
ENV Services, Inc.
10.2019 - Current
Bachelor of Science - Business Studies in Accounting
Southern New Hampshire University
09.2017 - 05.2019
Field Supervisor, BSL 3 Specialist
ENV Services, Inc.
07.2014 - 10.2019
Biomedical Technician
US Army Institute of Surgical Research
05.2012 - 07.2014
Associate of Applied Science - Culinary Arts
Art Institute of San Antonio
07.2011 - 05.2014
Field Service Technician
ENV Services, Inc.
01.2010 - 05.2012
Special Electronics Device Repairer
United States Army
09.2004 - 12.2009