Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Affiliations
Websites
Timeline
Generic

Matthew Jones

Gilmer,TX

Summary

Versatile and results-driven professional with extensive experience across various roles, from Field Service Representative at Carlisle Construction Materials to General Manager. Excelled in mechanical knowledge and project management, enhancing operational efficiency by developing effective business strategies. Demonstrated exceptional customer service and communication skills, fostering long-term relationships and achieving key performance indicators.

Overview

33
33
years of professional experience
1
1
Certification

Work History

Field Service Representative

Carlisle Construction Materials
Gilmer, US
10.2023 - Current
  • Prepared detailed service reports for each job assignment.
  • Reported customer feedback on products and services to management team.
  • Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
  • Submitted reports to professionals following field visits.
  • Developed strong relationships with clients by providing excellent customer service.
  • Provided technical support and troubleshooting assistance to customers in the field.

Assembly Line Production Worker

Skeeter Boats
Kilgore, US
10.2022 - 10.2023
  • Assembled components according to established procedures and safety protocols.
  • Supervised assembler teams and trained or oriented new employees on procedures.
  • Inspected and tested final products to verify conformance to established tolerances.
  • Contributed to team-based environment to maintain line productivity and meet expected deadlines.
  • Reviewed finished products for quality and conformance to work orders, assigned grades and removed non-conforming pieces for recycling or correction.
  • Identified defective parts or items needing rework during inspections.
  • Completed accurate assembly work by positioning and aligning components.

Laborer to General Manager

Hefner roofing
01.2002 - 07.2022
  • Collaborated with team members to complete assigned tasks and meet tight deadlines.
  • Lifted objects weighing up to 50 pounds without assistance when necessary.
  • Learned and mastered skilled trade specialties under guidance of expert mentors.
  • Worked productively as lead or helping team member to drive customer satisfaction.
  • Inspected finished projects for quality assurance purposes before handing off to customer.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Built and maintained loyal, long-term customer relationships through effective account management.
  • Recruited, interviewed and hired qualified staff for open positions.
  • Created a positive work environment by developing team building activities that encouraged collaboration among departments.
  • Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
  • Enhanced operational performance by developing effective business strategies, systems and procedures.

Stocker

Mervyn's
Longview, US
12.2001 - 01.2002
  • Updated products with new pricing or temporary promotion signs to increase sales.
  • Inspected stock for damage or defects and reported issues to management.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Stamped price tags on merchandise, referring to official price lists.
  • Completed documentation related to receiving, stocking, returns and other activities accurately.
  • Stocked shelves with new merchandise and checked for outdated or damaged items.
  • Replenished items to maintain stock availability.

Cook to Manager

Sonic Drive in
01.1992 - 12.2001
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Supervised and trained kitchen staff on proper preparation techniques.
  • Checked quality of food products to meet high standards.
  • Inspected kitchens for sanitary conditions before the start of each shift.

Education

HD Long Haul Training - General Studies

HD Long Haul Training
Tyler, TX
06.2022

High school diploma - General Studies

Gilmer high school
Gilmer, TX
06.1994

Some College (No Degree) - General Studies

Kilgore College
Kilgore, TX

Skills

  • Problem-solving
  • Time management
  • Multitasking and organization
  • Precision measurement
  • Critical thinking
  • Inspection and testing
  • System administration
  • Estimating
  • Customer service
  • Microsoft Office
  • Administrative experience
  • Freight Experience
  • Communication skills
  • Maintenance
  • Driving
  • Organizational skills
  • Roofing
  • Forklift
  • Public relations
  • Vehicle Maintenance
  • Project management
  • Load & Unload
  • Construction
  • Manager experience
  • Installation coordination
  • Adaptability to change
  • Delivery Driver Experience
  • Assembly
  • Shipping & Receiving
  • Mechanical Experience
  • Hand tools
  • Contracts
  • Performance monitoring
  • Service calls
  • Schedule management
  • Field operations
  • Analytical thinking

Certification

  • CDL
  • Forklift Certification

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer
  • Title: Fast Learner & Hard Worker

Languages

English
Native/ Bilingual
Spanish
Elementary

Affiliations

  • Running
  • Hiking
  • Sports-Baseball and Football
  • Collecting Sports Memorabilia
  • Active Member at my Church

Timeline

Field Service Representative

Carlisle Construction Materials
10.2023 - Current

Assembly Line Production Worker

Skeeter Boats
10.2022 - 10.2023

Laborer to General Manager

Hefner roofing
01.2002 - 07.2022

Stocker

Mervyn's
12.2001 - 01.2002

Cook to Manager

Sonic Drive in
01.1992 - 12.2001

HD Long Haul Training - General Studies

HD Long Haul Training

High school diploma - General Studies

Gilmer high school

Some College (No Degree) - General Studies

Kilgore College

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Matthew Jones