Matthew Kelly
Helena,Montana
Summary
customer service is definitely my strong suit. I have experience with counting money and dealing with POS systems, good with helping people on the floor with whatever they need and give suggestions where they are needed, Im also experienced with stocking produce and pull it off the shelve when overripe. cleaning i stay on top of. professional and arranged.
Overview
3
3
years of professional experience
Work History
Cashier
Van's Thriftway
11.2021 - Current
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Built relationships with customers to encourage repeat business.
- Addressed customer needs and made product recommendations to increase sales.
Produce Clerk
Van's Thriftway
11.2021 - Current
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Checked for outdated and overripe grocery items and removed from inventory.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Inspected produce to update and adjust pricing information.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
No Degree -
Capital High School
Helena, MT01-2022
Skills
- Cash Handling
- Returns processing
- Customer Service
- ID Verification
- POS Systems
- Product restocking
- Loss Prevention
- Cash Drawer Balancing
Timeline
Cashier
Van's Thriftway
11.2021 - Current
Produce Clerk
Van's Thriftway
11.2021 - Current
No Degree -
Capital High School
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