Matthew Ketchum
Austin
Summary
Driven Leasing Agent known for productive and efficient task completion. Excel in communication, negotiation, and customer service, ensuring smooth leasing processes. Possess strong organizational skills, adept at multitasking and managing time effectively. Thrive using interpersonal skills to connect with clients, solve problems quickly, and maintain positive relationships.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work History
Leasing Consultant
Greystar Property Management
Austin
07.2024 - Current
- Assisted prospective residents by providing property tours and answering inquiries.
- Processed leasing applications and conducted background checks for potential tenants.
- Collaborated with team members to maintain accurate leasing records and documentation.
Deckhand
American Cruise Lines
Juneau
04.2023 - 06.2024
- Assisted in daily deck operations and maintenance tasks onboard vessels.
- Ensured passenger safety by conducting regular safety drills and inspections.
- Collaborated with crew to serve meals and maintain dining areas for guests.
Training Coordinator
Texas Roadhouse
College Station
01.2008 - 04.2023
- Developed training materials for team members at a popular casual dining restaurant.
- Coordinated onboarding programs for new employees, ensuring smooth integration into the team.
- Facilitated workshops to enhance staff skills in customer service and teamwork.
Education
Associate of Applied Science - Business Administration
Blinn College
Bryan, TX 12.2013 - 01.2016
Skills
- Customer service
- Conflict resolution
- Effective communication
- Time management
- Team collaboration
- Problem solving
Languages
English
Native/ Bilingual
Spanish
Professional
References
References available upon request.
Timeline
Leasing Consultant
Greystar Property Management
07.2024 - Current
Deckhand
American Cruise Lines
04.2023 - 06.2024
Associate of Applied Science - Business Administration
Blinn College
12.2013 - 01.2016
Training Coordinator
Texas Roadhouse
01.2008 - 04.2023