Matthew King
Houston,TX
Summary
Seasoned specialist offering several years of comprehensive experience interpreting and implementing quality assurance standards and investigating customer complaints and non-conformance issues. Practiced and knowledgeable professional possessing excellent problem solving and analytical skills paired with strong knowledge of qa terms, tools and methodologies. Committed to improving overall business processes.
Overview
10
10
years of professional experience
Work History
Specialist
Sam's Club
Atlanta, GA
08.2023 - 07.2024
- Credit Card Lead.
- Trained new cashiers.
- Cash handled.
- Customer service.
- Recruited.
Cosmetic Beauty Advisor
Macy's
Houston, TX
10.2020 - 08.2023
- Assisted customers with everyday makeup needs and skincare treatments.
- Cash handling (opening and closing registers).
- Met daily quota for each counter I assisted.
Barista Trainer
Starbucks
Houston, TX
02.2018 - 10.2020
- Trained new baristas on the POS system.
- Created the perfect Starbucks experience for every customer.
- Made high-quality beverages for each customer.
Assistant Manager
American Eagle Outfiters
Houston , TX
10.2016 - 02.2018
Assitant Manager
Aldo: Call it Spring
Houston, TX
08.2014 - 10.2016
- Scheduling
- Hiring.
- Met daily sales goals.
- Visual floor sets.
- Marketing.
- Floor sets.
- Recruiting.
Education
High School Diploma -
Chavez High School
Houston, TX05-2010
Skills
- Bilingual (fluent in Spanish and English)
- Management experience
- Customer service experience
- Cash-handling experience
- Marketing experience
- fashion retail visual experience
Languages
Spanish
Professional
Timeline
Specialist
Sam's Club
08.2023 - 07.2024
Cosmetic Beauty Advisor
Macy's
10.2020 - 08.2023
Barista Trainer
Starbucks
02.2018 - 10.2020
Assistant Manager
American Eagle Outfiters
10.2016 - 02.2018
Assitant Manager
Aldo: Call it Spring
08.2014 - 10.2016
High School Diploma -
Chavez High School
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