Matthew Kradelman
Lawrence,NJ
Summary
Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Substitute Teacher, K-12
Delran Township Public Schools
Delran, NJ
10.2023 - Current
- Instructed small groups or individual students who need extra help or attention.
- Collaborated with other staff members to ensure a positive learning environment for students.
- Maintained accurate records of student attendance, grades, and behavior reports.
- Addressed rowdy and uncooperative students by speaking firmly and informing head teacher of transgressions.
- Prepared and delivered instructional materials suited to varied learning levels.
AV Floater Technician
Yorktel
Princeton, NJ
06.2024 - 10.2024
- Collaborated with team members and supervisors to coordinate repair and maintenance schedules in preparation for upcoming projects.
- Delivered on-demand technical support to clients, ensuring prompt and effective resolution of issues.
- Operated camera equipment during live technical productions, ensuring seamless execution of events.
- Acquired proficiency in troubleshooting proprietary company technology, enhancing problem-solving capabilities.
- Delivered exceptional customer service by effectively engaging with clients and addressing their needs.
- Assisted in managing and de-escalating client frustrations and challenges related to technology usage in meeting rooms, ensuring a smooth and productive environment.
Catering Associate
Mission BBQ
Hamilton, NJ
05.2023 - 08.2023
- Checked food temperatures to determine item doneness and promote food safety.
- Operated and cleaned catering equipment, including carrying cases
- Listened to negative and positive feedback from guests to improve customer service quality.
- Boosted customer satisfaction by quickly addressing and resolving complaints with food or service.
- Managed inventory and restocked catering supplies as needed.
Delivery Driver Assistant
Ritchie & Paige
Robbinsville, NJ
05.2022 - 01.2023
- Maintained records of all deliveries made throughout the day.
- Lifted boxes and products with correct safety gear and techniques.
- Loaded cargo onto transportation devices and attached affixing tools to achieve safe transportation.
- Used hand truck to deliver heavy or multiple packages to business and residential locations.
- Provided courteous customer service while delivering goods to residential and commercial customers.
Education
Bachelor of Science - Practical Ministry
Southeastern University
Lakeland, FL04-2022
Skills
- Conflict resolution
- AV issue resolution
- Inventory management
- Customer service
- Client engagement
- AV Troubleshooting
- Equipment maintenance
- Event coordination
- Volunteer training
- Active listening
- Staff development
- Counseling
- Interpersonal skills
- Critical thinking
Timeline
AV Floater Technician
Yorktel
06.2024 - 10.2024
Substitute Teacher, K-12
Delran Township Public Schools
10.2023 - Current
Catering Associate
Mission BBQ
05.2023 - 08.2023
Delivery Driver Assistant
Ritchie & Paige
05.2022 - 01.2023
Bachelor of Science - Practical Ministry
Southeastern University
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