Matthew Krieger
Bonaire,GA
Summary
Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Automotive Master Technician
ALM Kia South
07.2022 - Current
- Streamlined repair processes for increased efficiency and faster turnaround times.
- Implemented preventative maintenance programs that reduced overall vehicle breakdowns, saving time and money for customers.
- Increased repeat business through consistent delivery of high-quality workmanship and excellent customer relations.
- Achieved Master Technician status through dedication to professional development and continuous learning.
- Reduced vehicle downtime by maintaining accurate records of all repairs and maintenance performed.
- Ensured quality control by thoroughly inspecting completed repairs before returning vehicles to customers.
- Maintained a clean, safe work environment by enforcing strict adherence to safety protocols and guidelines.
Machine Operator
Loram Maintenance Of Way Inc
02.2022 - 06.2022
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Line Cook
The Rusty Nail
03.2018 - 10.2021
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Overnight Manager
Price Chopper
07.2011 - 02.2019
- Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
- Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
- Reduced employee turnover through effective communication, training, and mentorship of staff members.
- Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
Manager
Captain D's Seafood
03.2003 - 06.2011
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Education
High School Diploma -
Manchester High School
Midlothian, VA06.2008
Skills
- Brake Systems
- Tire Services
- Engine repair
- Drivetrain Repair
- Suspension Systems
- Computerized Equipment
- Advanced Diagnostics
- Automotive Electronics
- Fuel systems
- HVAC Systems
- Strong Work Ethic
- Customer Service
- Problem-Solving
- Hand and power tools
- Team Collaboration
- Manual transmissions
Certification
- CST - Certified Service Technician with Kia of America
Timeline
Automotive Master Technician
ALM Kia South
07.2022 - Current
Machine Operator
Loram Maintenance Of Way Inc
02.2022 - 06.2022
Line Cook
The Rusty Nail
03.2018 - 10.2021
Overnight Manager
Price Chopper
07.2011 - 02.2019
Manager
Captain D's Seafood
03.2003 - 06.2011
High School Diploma -
Manchester High School
- CST - Certified Service Technician with Kia of America
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