Dedicated materials handling professional with extensive experience in receiving and unloading shipments, verifying inventory accuracy, and supporting warehouse operations. Demonstrated success in high-pressure environments while adhering to safety protocols. Strong organizational and multitasking abilities complemented by proficiency in technology.
Overview
9
9
years of professional experience
Work History
Customer Service Clerk
Shoprite Aramingo
Philadelphia, USA
01.2024 - Current
Started as a Cashier, handling merchandise, cash, and assisting customers' needs
Worked in the food court, frying chicken and cleaning for extended periods
Moved back to Cashier and occasionally helped gather carts
Currently works as a Store Inspector, checking customer areas, gathering data, cleaning spills, and putting back returned items
Became well-known to regular customers due to consistent presence and excellent service
Warehouse Package Handler
United Parcel Service (UPS)
Philadelphia, USA
08.2021 - 11.2023
Loaded and unloaded packages and heavy materials from trucks, meeting deadlines consistently
Followed safety regulations and procedures when handling packages
Reported damaged products and workplace incidents to supervisors for review
Sealed and packed products according to instructions and specializations
Tracked incoming and outgoing packages and transported items to appropriate warehouse locations
Identified and resolved errors in package information
Collaborated with team members to optimize efficiency in the warehouse
Utilized RF scanners and data entry systems for accurate tracking of product movements
Backhouse Chef
Chick-Fil-A
Philadelphia, USA
08.2016 - 04.2021
Inspected kitchens to observe food preparation quality and service, food appearance, cleanliness of production, and service areas
Engaged with customers to offer menu information, provide suggestions, and show appreciation for business
Labeled and stored raw food ingredients in appropriate storage rooms, walk-in refrigerators, or freezers
Assisted in the development of dietary plans for special customers
Instructed new staff in proper food preparation, food storage, use of kitchen equipment, and utensils
Documented daily operational information detailing supplies used and labor hours worked
Monitored inventory levels, enforced best practices, and reduced waste
Trained cooks and food preparation workers in cooking techniques and kitchen processes
Delegated tasks and oversaw work performed, addressing bottlenecks or underperforming established recipes