Matthew Leger
Houston,TX
Summary
Well-rounded Bartender committed to providing guests with genuine hospitality and delivering exceptional services in the bar area. Talented and skilled multitasker comfortable juggling competing priorities. Polished in concocting specialty cocktails and adding inspiration to new menus.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Bartender/Third Key Manager
Mo's Irish Pub
Houston, TX
09.2023 - Current
- Engaged with patrons to foster a welcoming and enjoyable atmosphere, enhancing customer experience.
- Prepared and served a variety of beverages to customers.
- Trained new bartenders on drink recipes and procedures to enhance team performance.
- Managed cash register and processed customer payments efficiently.
- Maintained adequate supply levels at the bar for efficient operations. with supplies and ensured timely inventory management.
- Followed health and safety regulations for food and beverage service.
- Collaborated with kitchen staff to coordinate orders during busy periods.
- Developed good working relationships with fellow employees through effective communication.
Bartender
Holiday Inn Willowbrook
Houston, TX
11.2022 - 09.2023
- Mixed and served beverages to guests in a fast-paced environment.
- Provided excellent customer service to enhance guest satisfaction.
- Trained new staff on cocktail preparation and bar operations.
- Managed bar inventory and ordered supplies as needed.
- Maintained cleanliness and organization of the bar area.
Bartender/Hospitality Manager
Songkran Thai Restaurant
Houston, TX
08.2017 - 08.2022
- Crafted unique cocktails using fresh ingredients and traditional Thai flavors.
- Developed seasonal drink specials to align with restaurant's Thai cuisine theme.
- Managed bar inventory, ensuring adequate stock levels throughout service.
- Trained new bartenders on drink preparation and customer interaction techniques.
- Provided excellent customer service in a fast-paced restaurant environment.
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Maintained enthusiastic customer service in a fast paced upscale restaurant and bar.
Bartender/Server
Katz Deli
Houston, TX
08.2013 - 08.2017
- Prepared and served a variety of alcoholic and non-alcoholic beverages.
- Maintained cleanliness and organization of bar area throughout shifts.
- Engaged with customers to create a welcoming atmosphere.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Education
East Chambers ISD
Winnie, TXSkills
- Beverage service
- Cocktail crafting
- Bar operations coordination
- Inventory management
- Cash handling
- Health regulations
- Customer relationship management
- Staff training and development
- Time management
- Problem solving
- Conflict resolution
Certification
- Tabc certification
- Food Handlers
Timeline
Bartender/Third Key Manager
Mo's Irish Pub
09.2023 - Current
Bartender
Holiday Inn Willowbrook
11.2022 - 09.2023
Bartender/Hospitality Manager
Songkran Thai Restaurant
08.2017 - 08.2022
Bartender/Server
Katz Deli
08.2013 - 08.2017
East Chambers ISD