Matthew Lindquist
Manhattan
Summary
Dynamic administrator with a proven track record at Stonecreek Family Physicians, excelling in project management. Led initiatives that earned national recognition and adept at fostering strong patient relationships. Focused Administrator committed to maintaining a productive and quality-driven environment for our patients.
Overview
21
21
years of professional experience
Work History
Administrator
Stonecreek Family Physicians & K-Stat Urgent Care
Manhattan
09.2019 - Current
- Project Manager - New Technology Implementation, including AI medical records, QLESS wait-in-line online, a new phone system, and new online billing and statement technology.
- Grew online patient portal users from under 1,000 users before COVID to now over 20,000 users.
- Instrumental in Stonecreek being named by the United States Department of Health and Human Services as one of nine champion winners of the Million Hearts Hypertension Control for 2022
- Organize drive-thru immunization clinics every fall, immunizing over 2,000 patients.
- Accounting
- Complete administrative tasks with other practices, hospitals, and businesses.
- In charge of payroll for over 75 employees.
- Activated and organized the implementation of Telehealth capability in a span of 48 hours during the 2020 coronavirus pandemic.
- Organized the implementation of electronically prescribed controlled substances for provider use.
Business Office
Stonecreek Family Physicians
Manhattan
01.2018 - 09.2019
- Utilize and create OpenOffice and Excel spreadsheets to track patient balance reports.
- Responsible for all Stonecreek patient billing collections, while working directly with senior account managers at Central States Recovery.
- Enter payments through the rectangle gateway, negotiate bill payments with patients, perform accounting and auditing, write off billing adjustments, track insurance information, claims, and billing logs, and work with the International Statistical Classification of Diseases and Related Health Problems and Current Procedural Terminology coding.
- Schedule patients for appointments, transfer patient balances and credits to eClinicalWorks programs, and organize families under one guarantor account.
Medical Assistant
Stonecreek Family Physicians
Manhattan
03.2013 - 12.2016
- Responsible for assisting physicians and their nurses while in the clinic.
- Perform patient vitals and intake.
- Assist physicians in minor procedures.
- Electronic medical record knowledge in McKesson Practice Partner and eClinicalWorks programs.
- Perform EKG tests, audiograms, tympanograms, remove staples/stitches, draw medications, apply and remove casts, perform ear washes/treatment, collect flu swabs, screen for strep throat, and order mammogram procedures and X-rays.
- Responsible for training all new medical assistant staff on facility practices and procedures, patient intake and vitals, electronic medical records, and software.
Certified Nurse’s Aide
Orthopaedic & Sports Medicine Center
Manhattan
01.2011 - 06.2012
- Assisted all doctors, physician assistants, and nurses while in the clinic by drawing medication, applying and removing casts/splints, removing stitches/staples, and helping to run the clinic.
- Patient vitals and intake, performed orthopedic nursing procedures, maintained, and updated electronic medical records of patients.
- Furthered knowledge of the medical field by working directly with and assisting physicians during the diagnosis and treatment plan of the patients' appointments.
Marketing/Sales Intern
Kansas State University Athletic Department
Manhattan
05.2008 - 05.2010
- Planned and implemented events and marketing activities for the Kansas State University Athletic Department, including promotional giveaways, community message board marketing, and themed events.
- Utilized Photoshop to create images for the Athletic Department scoreboard.
- Collaborated with Kansas State University women’s tennis coach and women’s basketball coach for two years to develop marketing plans that included newspaper advertisements, free food giveaways, and T-shirt giveaways.
- Organized the 2nd annual Pink Zone marketing plan, promoting breast cancer awareness at the Kansas State University women’s basketball game.
- Organized National Women in Sports Day at Kansas State University’s women’s basketball game.
Dietetics worker
Mercy Regional Health Center
Manhattan
06.2005 - 06.2008
- Assisted with kitchen responsibilities, including preparing and serving food, stocking supplies, and cleaning.
- Utilized appropriate interpersonal and conversational skills while delivering meals to patients.
Education
Master of Science - Health Care Administration
Oklahoma State University, Center for Health Sciences
Tulsa, OK12.2017
Bachelor of Science - Business Administration, Marketing
Kansas State University
Manhattan, KS08.2010
Skills
- Project management
- Payroll administration
- Electronic medical records
- Telehealth implementation
- Patient billing and collections
- Customer relationship management
References
- Dr. Kevin K. Wall, Stonecreek Family Physicians, 4101 Anderson Avenue, Manhattan, KS, 66503, 785.341.5772
- Dr. Kent Kiracofe, Stonecreek Family Physicians, 4101 Anderson Avenue, Manhattan, KS, 66503, 785.341.4951
- Kim Powers, Nursing Supervisor, Stonecreek Family Physicians, 4101 Anderson Avenue, Manhattan, KS, 66503, 620.433.7921
- Jennifer Heitman Thelwell, Administrator, Stonecreek Family Physicians, 4101 Anderson Avenue, Manhattan, KS, 66503, 785.341.5267
Leadership Experience
- Flint Hills Regional Leadership Program, Class of 2021-2022, 09/22, 02/23
- Stonecreek Family Physicians Morale Committee Member, 01/14, 12/16
- Kansas State University Athletic Department Intern Team Leader, 05/09, 05/10
Timeline
Administrator
Stonecreek Family Physicians & K-Stat Urgent Care
09.2019 - Current
Business Office
Stonecreek Family Physicians
01.2018 - 09.2019
Medical Assistant
Stonecreek Family Physicians
03.2013 - 12.2016
Certified Nurse’s Aide
Orthopaedic & Sports Medicine Center
01.2011 - 06.2012
Marketing/Sales Intern
Kansas State University Athletic Department
05.2008 - 05.2010
Dietetics worker
Mercy Regional Health Center
06.2005 - 06.2008
Master of Science - Health Care Administration
Oklahoma State University, Center for Health Sciences
Bachelor of Science - Business Administration, Marketing
Kansas State University