Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MATTHEW LUTTRELL

2602 Half Mile Post Rd N Garnet Valley,PA

Summary

Experienced Operations Supervisor endeavoring to expand my knowledge base in package and supply chain operations. I am seeking a full-time position in an operations management role where I can apply my extensive experience in managing a diverse group of people. I am highly adaptable to new and changing environments, with an exceptionally strong work ethic.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Operations Management Supervisor

UPS
06.2023 - Current
  • Assisting On Road Supervisors in daily management of driver routes.
  • Creating customer pick up requests, and assign them to the appropriate drivers.
  • Creating a daily PowerPoint presentation for the center, which is sent to building and district management.
  • Coordinating delivery and pick up help for drivers.
  • Handling of Customer Concerns such as locating lost packages, tracking packages in transit, and delivery change requests.

Preload Supervisor

United Parcel Service
11.2022 - 05.2023
  • Supervise 20-25 person crew daily, overseeing an unload sector of 10 primary doors.
  • Responsible for ensuring the completion of 20 or more trailers daily.

Outbound Supervisor

United Parcel Service
01.2020 - 10.2022
  • Managed a work area of 28 package cars, ensuring they are loaded on time and ready for dispatch each morning.
  • Consistently maintained one of the lowest occurrences of package misloads in a hub that dispatches more than 300 drivers daily, saving both the drivers and company valuable time and money.
  • Trained as back up Tower Simulator, responsible for clearing completed trailers once the Unload Supervisor calls them complete, and assigning the next trailer to be put on door for processing
  • Responsible for weekend building lock up, notifying the District Security Supervisor of any potential security risks.
  • Finalized and submitted weekly payroll.

Unload Supervisor

United Postal Service
07.2019 - 12.2019
  • Supervised a work area of 10 primary unload doors, and 20 employees.

Outside Sales Representative

MSC Industrial Supply
08.2015 - 07.2019
  • Worked in the Vendor Managed Inventory division, selling Industrial Consumables such as fasteners, hydraulics, small electrical components, abrasives and cutting tools.
  • Managed accounts that ranged from 50k-150k per year in sales revenue, growing existing business and onboarding new customers which included national accounts.

Warehouse Employee

Echo Data Inc
07.2014 - 08.2015
  • Responsible for picking, packing and shipping of Medical Alert Devices.
  • Processed and cleaned all returns to prepare units for the next client.

Inside Sales Representative and Operations

Medical Guardian Inc
04.2013 - 07.2014
  • Inside Sales representative for a medical alert company.
  • Transitioned to an Operations role as the company grew.
  • Programmed and shipped Medical Alert devices.
  • Transferred to Echo Data Inc. after the Shipping and Programming department was outsourced.

Education

Bachelors - Broadcasting Telecommunications and Mass Media

Temple University
Philadelphia, PA
01.2009

General Studies

Delaware County Community College
Media, PA

High School Diploma -

Salesianum High School
Wilmington, DE

Skills

  • Performance Monitoring and Evaluation
  • Individual and Team Goals
  • Conveyor Systems
  • Employee Recognition
  • Operational Standards
  • Forklift Operation
  • Operational Efficiency and Safety
  • Shipment Processing
  • Employee Relationships
  • Manage Operations
  • Operations and Procedural Knowledge
  • Employee Observations
  • Reading Comprehension
  • Safety Enforcement

Certification

  • Class 2 Forklift Certified
  • PITO (Powered Industrial Truck Operator) Certified

Timeline

Operations Management Supervisor

UPS
06.2023 - Current

Preload Supervisor

United Parcel Service
11.2022 - 05.2023

Outbound Supervisor

United Parcel Service
01.2020 - 10.2022

Unload Supervisor

United Postal Service
07.2019 - 12.2019

Outside Sales Representative

MSC Industrial Supply
08.2015 - 07.2019

Warehouse Employee

Echo Data Inc
07.2014 - 08.2015

Inside Sales Representative and Operations

Medical Guardian Inc
04.2013 - 07.2014

Bachelors - Broadcasting Telecommunications and Mass Media

Temple University

General Studies

Delaware County Community College

High School Diploma -

Salesianum High School

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