Matthew Lysholm
Omaha,NE
Summary
Motivated professional with a Bachelor of Science in Business Administration from University of Nebraska - Lincoln. Skilled in enhancing customer experiences and improving business operations. Experienced in sales related objection handling and maintaining high service standards. Demonstrated ability to improve team efficiency and profitability through exceptional communication and a strong work ethic. Pursuing full-time position to utilize skills and grow professionally.
Overview
7
7
years of professional experience
Work History
Server
Let It Fly West
09.2024 - Current
- Demonstrate strong multitasking skills by managing up to 10 tables simultaneously without compromising service quality.
- Serve food and beverages promptly with focused attention to customer needs.
- Work with Toast system to place orders, manage bills, and handle complimentary items.
- Collaborate with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Management Trainee
Enterprise Rent-A-Car
06.2024 - 09.2024
- Provided outstanding customer service to car rental clients, addressing inquiries and resolving concerns to ensure a positive rental experience.
- Proactively promoted optional insurance products and generated additional revenue through sales techniques.
- Actively participated in branch operations, contributing to overall efficiency and profitability.
- Gained understanding of car rental operations, including vehicle inventory management, damage assessment, and reservation systems
General Manager
Subway
05.2023 - 06.2024
- Monitored food and labor costs, reviewed daily cash drops, schedules, and product orders
- Accurately recorded physical inventory to maintain adequate stock levels and supplies with ensuing delivery orders
- Ensured daily adherence to food safety guidelines
- Provided training and guidance to staff as needed to uphold Subway standards and procedures
Sandwich Artist
Subway
10.2017 - 05.2023
Education
Bachelor of Science - Business Administration
University of Nebraska - Lincoln
Lincoln, Nebraska, NE08-2023
Skills
- Strong work ethic
- Exceptional customer service
- Communication
- Problem - solving
- Customer service
- Team collaboration
- Sales techniques
- Suggestive selling
- Relationship management
Timeline
Server
Let It Fly West
09.2024 - Current
Sales Management Trainee
Enterprise Rent-A-Car
06.2024 - 09.2024
General Manager
Subway
05.2023 - 06.2024
Sandwich Artist
Subway
10.2017 - 05.2023
Bachelor of Science - Business Administration
University of Nebraska - Lincoln
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