Matthew Maass
Chicago,IL
Summary
Experienced with leading teams to achieve project goals through effective management and strategic planning. Utilizes strong organizational and communication skills to foster collaboration and drive performance. Track record of successfully overseeing project execution and adapting to dynamic work environments.
Overview
6
6
years of professional experience
Work History
Team Lead, Onboarding
VelocityEHS
10.2024 - Current
- Developed and executed strategic onboarding initiatives to improve the efficiency and effectiveness of team processes.
- Collaborated closely with Onboarding Managers to plan and manage training schedules, assignments, and performance monitoring.
- Partnered with Customer Experience, Product, Sales, and Operations teams to ensure seamless support for the customer journey and identify areas for process improvement.
- Led continuous improvement initiatives to enhance process efficiencies across cross-functional teams.
- Managed a portfolio of onboarding projects, balancing project oversight with day-to-day team leadership responsibilities.
- Fostered a high-energy, fast-paced team environment by promoting collaboration and clear communication across departments.
Onboarding Manager
VelocityEHS
07.2021 - 10.2024
- Primary point of contact for Velocity EHS's newest clients, owning the onboarding phase of the customer lifecycle
- Project manager a portfolio of customer onboardings to successful outcomes, accelerating Time to Value
- Effectively deliver engaging enablement training and workshops on a variety of product offerings
Account Manager
VelocityEHS
01.2021 - 07.2021
- Partnered with customers to build relationships, and develop roadmap for enhancing their EHS program
- Led qualified customer's through a demo, size and scope a potential solution offering based on their needs
- Managed opportunities and close deals with current customers
Sales Executive
VelocityEHS
05.2019 - 12.2020
- Built and maintained a pipeline of qualified opportunities
- Negotiated and exchanged business case information with all levels of management within prospect enterprise
- Managed getting subscription agreements signed with new customers
Sales Associate
VelocityEHS
09.2018 - 04.2019
- Contacted potential clients to establish rapport and arranged meetings
- Researched organizations and individuals to find new opportunities
Education
Bachelor of Science - Business Administration
University of Missouri
Columbia, Missouri01.2018
Skills
- Attention to detail
- Customer service
- Client relations
- Multi-tasking strength
- Problem-solving skills
- Excellent people skills
Awards
- Deans List, Fall 2014, Spring 2014, Fall 2016, Spring 2017, Spring 2018
- Connelly Brother Scholarship, 08/01/16
- University of Missouri Grant, 08/01/17
Leadership Experience
Delta Sigma Phi, 01/01/15, 05/01/18, Secretary, 01/01/16, 01/01/17, In charge of recording info from executive board meetings., Keeping track of the current roster of Delta Sigma Phi Fraternity, and scheduling events and relaying information to members.
Timeline
Team Lead, Onboarding
VelocityEHS
10.2024 - Current
Onboarding Manager
VelocityEHS
07.2021 - 10.2024
Account Manager
VelocityEHS
01.2021 - 07.2021
Sales Executive
VelocityEHS
05.2019 - 12.2020
Sales Associate
VelocityEHS
09.2018 - 04.2019
Bachelor of Science - Business Administration
University of Missouri
Similar Profiles
Jana El SarrajJana El Sarraj
Senior Project Manager, Professional Services at VelocityEHSSenior Project Manager, Professional Services at VelocityEHS
Christina BrownChristina Brown
Customer Support Engineer at VelocityEHSCustomer Support Engineer at VelocityEHS
Ted KleinTed Klein
Summary at VelocityEHSSummary at VelocityEHS