Matthew Madro
Royal Palm Beach,FL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
4
4
years of professional experience
Work History
Retail Keyholder
Advance Auto Parts
West Palm Beach, FL
10.2022 - Current
- Performed category maintenance by rotating products according to company product rotation policy.
- Assisted store management in achieving sales targets through effective merchandising strategies and staff training.
- Collaborated with team members to create visually appealing displays that attracted customers and boosted sales.
- Maintained a clean and organized work environment for both staff members and customers by performing daily upkeep tasks.
- Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
Theatre Usher
CMX Cinemas
Wellington, FL
11.2020 - 04.2021
- Greeted customers with smile and provided friendly, knowledgeable service.
- Maintained cleanliness throughout the venue by sweeping floors, wiping down surfaces, and removing trash after each performance.
- Demonstrated strong multitasking abilities while managing various tasks such as checking tickets at entrance points and distributing playbills to guests upon arrival.
- Streamlined communication among staff members by utilizing walkie-talkies for real-time updates on show progress and patron needs.
- Assisted in the setup and breakdown of event spaces as needed, ensuring a quick turnaround between performances or special events.
- Maintained clean and organized venue to create pleasant experience for guests.
Drive-Thru Cashier
McDonald's
West Palm Beach, FL
07.2020 - 10.2020
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
Education
Associate of Arts - Mechanical Engineering
Palm Beach State College
Lake Worth, FL10.2025
High School Diploma -
Wellington High School, Wellington, FL, US
Wellington, FL05.2022
Skills
- Store operations
- Cash Handling Accuracy
- Merchandise Display
- Customer Service
- Superior Work Ethic
- Inventory and Stocking
- Goal Setting and Achievement
- Physical Stamina
Timeline
Retail Keyholder
Advance Auto Parts
10.2022 - Current
Theatre Usher
CMX Cinemas
11.2020 - 04.2021
Drive-Thru Cashier
McDonald's
07.2020 - 10.2020
Associate of Arts - Mechanical Engineering
Palm Beach State College
High School Diploma -
Wellington High School, Wellington, FL, US