Matthew Maduzia
La Porte,TX
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills. Proven track record in ensuring exceptional customer service and satisfaction.
Overview
4
4
years of professional experience
Work History
Server
Olive Garden
06.2025 - Current
- Provided exceptional customer service in fast-paced environment.
- Assisted guests with menu selections and dietary restrictions.
- Collaborated with kitchen staff to ensure timely food preparation.
- Maintained cleanliness and organization of dining area and service stations.
- Adapted quickly to changing customer needs and restaurant demands.
- Processed transactions accurately using point-of-sale (POS) system.
- Handled customer inquiries and resolved issues promptly and professionally.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Host
Olive Garden
06.2024 - 06.2025
- Greeted and seated guests, ensuring positive first impressions.
- Managed waitlists and reservations efficiently, optimizing guest flow.
- Communicated effectively with team members to enhance service delivery.
- Assisted in training new hosts on operational procedures and customer service standards.
- Addressed guest inquiries and concerns promptly, fostering a welcoming environment.
- Supported servers by coordinating table assignments during peak hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Chain Crew
La Porte Independent School District
09.2022 - 10.2023
- Worked effectively in a fast-paced environment.
- Skilled at working independently and collaboratively in a team environment.
- Ability to adapt in a constantly changing environment.
- Focus and attention to detail to effectively carry out duties and responsibilities.
Diamond Kast Score Keeper
Perfect Game Baseball
01.2022 - 03.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Paid attention to detail while completing assignments.
Education
Honors - Honors College
Houston Baptist University
Houston, TX05-2029
Bachelor of Computer Science - Cyber Security
Houston Baptist University
Houston, TX05-2029
High School Diploma -
La Porte High School
La Porte, TX05-2025
Skills
- Strong work ethic
- Effective leadership
- Team collaboration
- Skill development
- Goal setting
- Professional appearance
- Exceptional customer service
- Hospitality service expertise
- Guest engagement
- Cash handling
Languages
Spanish
Limited Working
Timeline
Server
Olive Garden
06.2025 - Current
Host
Olive Garden
06.2024 - 06.2025
Chain Crew
La Porte Independent School District
09.2022 - 10.2023
Diamond Kast Score Keeper
Perfect Game Baseball
01.2022 - 03.2023
Honors - Honors College
Houston Baptist University
Bachelor of Computer Science - Cyber Security
Houston Baptist University
High School Diploma -
La Porte High School
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