Matthew Martinez
Summary
Proven track record in enhancing customer engagement and sales at Champs Sports through exceptional customer service and effective time management. Excelled in teamwork and problem-solving, ensuring accurate financial transactions and fostering customer loyalty. Demonstrated ability to boost store visual appeal and promote merchandise, significantly contributing to repeat business.
Overview
3
3
years of professional experience
Work History
Sales Associate
Hibbetts Sports
07.2021 - 11.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Champs Sports
06.2019 - 04.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
Bachelor of Arts - English
UTRGV
Edinburg, TX12.2026
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
Timeline
Sales Associate
Hibbetts Sports
07.2021 - 11.2022
Sales Associate
Champs Sports
06.2019 - 04.2020
Bachelor of Arts - English
UTRGV