Matthew Martinez
Fontana,CA
Summary
Reliable Crew Trainer with background in staff development and performance improvement. Skilled in mentoring new team members, facilitating training programs, and ensuring adherence to safety protocols. Strengths include leadership, communication, and problem-solving abilities. Previous roles have seen significant improvements in team efficiency and productivity through effective training methods.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Trainer
Bakers Drive Thru
Fontana, CA
11.2019 - 01.2022
- Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
- Utilized feedback to continuously improve training methods and content.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Adhered to food safety standards when storing and preparing foods.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Associate of Science - Business
Citrus College
Glendora, CA06-2022
Skills
- Ongoing Efficiency Enhancement
- Engaged Listening
- Delegating Work
- Performance Evaluation
- Attention to Detail
- Understanding of Basic Software
- Strong Verbal Skills
- Data Collection Expertise
- Advanced Concentration Ability
- Skilled in Task Management
- Judgment in Sensitive Situations
- Logical Reasoning
- Concise Content Summarization
Certification
- Introduction to Data Analysis using Microsoft Excel
- Using Basic Formulas and Functions in Microsoft Excel
References
References available upon request.
Timeline
Crew Trainer
Bakers Drive Thru
11.2019 - 01.2022
Associate of Science - Business
Citrus College
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