Matthew Mas
North Lauderdale
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
2
2
years of professional experience
Work History
Retail Parts Manager
AutoZone
03.2024 - 04.2025
- Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for auto parts.
- Oversaw daily store operations, delegating tasks appropriately among team members while maintaining overall responsibility for performance outcomes.
- Resolved customer complaints professionally, ensuring their concerns were addressed promptly and satisfactorily.
- Produce consistently high sale averages.
Retail Parts Pro
Advance Auto Parts
04.2023 - 02.2024
- Collaborated with team members to maintain a clean, organized, and visually appealing store environment.
- Maintained current knowledge of industry trends, products, and technologies to better serve customers'' needs.
- Streamlined inventory management by implementing efficient organization systems and maintaining accurate records.
- Enhanced store sales performance with effective upselling techniques and personalized product recommendations.
AP Security
Macy's
11.2022 - 02.2023
- Preventing the loss of company property while maintaining a safe business environment
- Detecting any shoplifters and dishonest employees
- Responding to customer and associate incidents to facilitate first aid
- Communicating effectively with the Asset Protection Team to apprehend any shoplifters and retrieve stolen merchandise
Education
GED -
Dave Thomas Education Center
Coconut Creek, FL06-2022
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Retail Parts Manager
AutoZone
03.2024 - 04.2025
Retail Parts Pro
Advance Auto Parts
04.2023 - 02.2024
AP Security
Macy's
11.2022 - 02.2023
GED -
Dave Thomas Education Center
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